Manager, Software Development; Vehicle Services

At Pay By Phone , our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow, we’re looking for people who want to grow with us.

Together, we’re on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely — without waiting in line, carrying change, or worrying about costly fines.

Location:

Vancouver, BC (Hybrid)

Employment type:

Full-Time, permanent

Reports to:

Senior Director, Application Development

As a Manager, Software Development atPay By Phone , your primary focus is leading and supporting your team ofcreatorsto deliver a world-class experience based on ourPay By Phone platform . Youwon’tbe primarily hands-on and writing code - instead,you’llbring your technical background and desire to understand the technical aspects of the product to help remove any blockers and continue to grow and scale your team.

You’llbe an excellent recruiter, a highly skilled communicator, a great issue resolver, and an organizer of your people.

• Plan, release, and schedule development, working closely with Product Management todeterminescope and ensure that features meet requirements
• Provide estimates and initial assessment for proposed development tasks
• Track and report progress of the project against key milestones and keep feature stakeholders updated ensuring on-time and high-quality delivery of the project
• Coordinate cross functionally across various teams/organizations both internal and external driving product development efforts
• Manage (delegate where appropriate) the team’s backlog,triaging new tickets including defects,ensuring the quality of requirements and acceptance criteria meets company guidelines
• Serve as the team’s Scrum Master (delegate where appropriate), breaking down roadblocks as well as managing communications with stakeholders and dependent teams
• Be accountable foroutcomeof all technical design and architecture discussions within the team. Balance team/service needs with the development of the platform as a whole and time-critical business needs
• Be accountable for ensuring the team’s software and technology adheres to development and operational and budget guidelines
• Own,operate, andmaintainyour team’s services and institute/maintaina rotating on-call incident escalation and response process
• Create a culture of continuous improvement
• Source, interview, and closetechnologycandidates.
• Update and improve the software development onboarding process and documentation.
• Create a continuous performance culture toestablishgrowth and development of team members by holding regular 1-on-1s, conducting performance & development reviews, setting objectives, and providing valuable feedback to team members
• Enable and empower people to do their best work in an environment that encourages collaboration and innovation and fosters growth
• Keepup-to-datewith the latest trends and technologies in the spacein order toensure that best practices for quality software development and testing methodologies are followed
• You must maintain a personal data plan to fulfill your responsibilities for on-call support.

Essential Knowledge, Skills, and Experience

Demonstrated experience / projects

• Involved in the inception, design, development, and operation of aSaaSservice or significant subcomponent
• Can…