Ocean Export Agent

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It provides supply chain support, logistics consultation, industry‑specific customization, global freight management and system implementation.

At CEVA, we put people first and strive to improve everything we do. Our culture is embodied by Boldness
, Imagination
, Exemplary and Excellence
. With these values at the core of our business, our workplace employs 110,000 diverse team members who hold each other accountable and encourage one another to create a safe, inclusive environment.

Coordinate the activities of the ocean export department to ensure courteous and efficient customer experience while maintaining a competitive cost structure for both CEVA Logistics and our clients. Keep clients informed of the status of their shipment.

• Receive orders from clients after analyzing their needs.
• Make reservations with shipping lines.
• Verify documents (B13, commercial bill, certificate of origin, credit letter, permit, etc.) to ensure they conform to customs regulations at origin and at destination.
• Open shipment files and enter data in the operational system according to the company’s ISO standards.
• Update events in the CARGOWISE system.
• Organize shipments and deliveries according to reservations.
• Transmit notices and documentation to the client, overseas agent or recipient.
• Keep shipment files and overseas client/agent information updated.
• Invoice clients and ensure that all charges for services rendered are included and that rates are billed according to the agreement (renegotiate rates to increase profitability).
• Issue nonconformity notices and customer complaints in accordance with ISO procedures.
• Track shipments to destination, including transfer of shipments.
• Other duties as requested by the immediate supervisor.

• 2–3 years of relevant post‑secondary education or experience.
• Ability to provide exceptional customer service to clients.
• Excellent organizational skills and a proactive problem‑solving mindset.
• Ability to manage own time and workload to meet internal and external expectations.
• Proficiency in all areas of Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Good interpersonal and team‑working skills.

We value professional and personal growth. We provide a culture of recognition and support employees to grow, develop and pursue career opportunities within CEVA. This role can be the first step on your career path with us.

We are a team in every sense, working collaboratively to achieve our goals.

Our goal is to compensate you for your hard work and commitment. If you want to work for one of the world’s top logistics providers, let’s work together to find your new role.

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path. You can stay in the same job family, explore new families such as sales or supply chain, or find your own path. Join CEVA for a challenging and rewarding career.

At CEVA we are committed to creating a safe and healthy work environment.

• Professional Development Opportunities
• Continuing Education

CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. We thank all candidates for applying; however, only successful candidates will be contacted for an interview.