Senior Operations Specialist, Ocean Import

Drive logistics excellence with DSV in Vancouver as a Senior Operations Specialist for Ocean Import. Engage in coordinating shipments, ensuring compliance, and delivering top-notch customer service throughout the process.
In this full-time role, you will manage high-value customer accounts, oversee complex shipment processes, and tackle operational challenges head-on. Your experience in international transportation or logistics education will be crucial for success. You’ll handle everything from customer communication to compliance with shipping regulations, while also facilitating onboarding for new accounts to enhance operational efficiency.

Key Responsibilities:

• Manage strategic customer accounts and enhance service delivery

• Coordinate daily shipments and ensure adherence to schedules

• Train and mentor junior operators on operational standards

• Perform lane analysis for optimal routing and carrier selection

• Prepare necessary shipping documentation and manage compliance
Requirements:

• 1-2 years in the international transportation industry

• Education in supply chain logistics or related field

• CIFFA or Dangerous Goods Certification preferred

• Proficient in English with strong communication skills

• Advanced problem-solving and analytical abilities
Excel in operational management and elevate customer satisfaction levels at DSV by leveraging your expertise.
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