Senior Ocean Import Operations

Elevate your career with DSV as a Senior Operations Specialist in Ocean Import, located in Vancouver. This full-time role focuses on shipment processing and exceptional customer service while ensuring compliance.

In this senior position, you will manage and coordinate shipments from start to finish. You will serve as the primary contact for customers, fostering high-value relationships and overseeing onboarding for new accounts. Leveraging your expertise, you'll drive continuous improvements in operational processes while adhering to both DSV policies and government regulations.

Key Responsibilities:

• Manage high-value customer accounts and performance reviews

• Oversee onboarding and SOP development for new customers

• Perform lane analysis and negotiate carrier rates

• Train and mentor junior operations staff

• Ensure adherence to shipping regulations and manage shipments

Requirements:

• 1-2 years in international transportation experience

• Education in logistics or related field

• CIFFA certificate and Dangerous Goods certification preferred

• Strong English communication skills

• Proficient in Microsoft Office and Cargo Wise

Bring your operational expertise and commitment to customer excellence to DSV's ocean import team in Vancouver.
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