Ocean Import Senior Operations at DSV

Position: Ocean Import Senior Operations Role at DSV
Join DSV as a Senior Operations, Ocean Import, where you'll ensure seamless shipment processing and customer satisfaction. Take on the challenge of managing key accounts with a focus on compliance and efficiency.

In this position, you will lead all operations related to ocean imports, maintaining high service standards while coordinating shipment logistics. You will play a key role in customer account management, onboarding new clients, and developing effective SOPs. Daily communication with various stakeholders is essential for success.

Key Responsibilities:

• Oversee customer account management and performance reviews

• Perform complex analysis for lane routing and carrier performance

• Negotiate costs and resolve vendor-related issues

• Conduct training for new operators on regulations

• Maintain compliance with shipping regulations and standards

Requirements:

• Minimum 1-2 years in the transportation industry

• Relevant education in logistics or transportation

• Excellent verbal and written English skills

• Strong interpersonal and decision-making abilities

• Capable of handling escalations independently

Lead operational excellence with DSV, ensuring shipment integrity and top-tier service in ocean imports.
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