Transportation Supervisor

Position Summary  We’re looking for motivated, engaged people to help make everyone’s journeys better. We are looking for someone with a passion for Operations Leadership for a position in our Vancouver Flight Kitchen. If you have strong leadership skills and high-level labour planning experience, this is an opportunity to take your career to the next level. Reporting to the Manager of Transportation, the Transportation Supervisor oversees the day-to-day operations of our Transport Team which is comprised of 100 plus Drivers that work in an extremely time sensitive industry.

You will be working with your peers and team leads to ensure our goals around safety, security, on-time performance, and efficiency are met. As we are a 24hr/day, 7 days per week operation, you must be able to work various shifts including nights, weekends, and holidays.

Essential Duties and Responsibilities   Responsible for supervising a labour planner, team leads, drivers and driver assistants
Responsible for employee development and retention
Responsible for performance evaluation, coaching, counseling, and preparing corrective action for employees and liaises appropriately with HR and other supporting departments.
Develops, recommends, and implements short- and long-term goals for the department
Validates daily / weekly labour schedule and confirms operation is executing on the plan
Performs airside ramp safety audits to ensure all relevant SOPs are being followed
Ensures that all employees are in compliance with Transport Canada, and YVR Airport Authority security and badging requirements
Responsible to ensure the fleet is maintained to company standards including regular interior and exterior cleaning
Responsible for safety, quality, and compliance with airline customer & regulatory requirements as well as company policies and procedures
Constantly strives to meet or exceed all financial goals related to labour utilization and expenses
Prepares management reports (ex. Incident reports, labor reports, delay reports etc.) as required
Trains and monitors employees on Gate Gourmet standard operating procedures to ensure maximum safety and productivity
Ramp Operations & Aircraft Catering Activities   Precision Aircraft Docking:
Supervise the safe positioning and docking of high-lift catering trucks against various commercial aircraft types (narrow-body and wide-body) according to precise airline alignment markers.
Galley Stripping & Exchange:
Oversee the efficient removal of incoming international/domestic galley equipment (stripping) and the seamless loading of fresh airline catering carts, canisters, and ovens.
Time-Critical Turnarounds:
Monitor real-time flight departure screens to coordinate rapid ramp responses for delayed flights, ensuring catering operations never cause an airline Departure Delay.
Ramp Safety & Hazard Control:
Enforce strict "No-Fly Zones" around aircraft engines, monitor truck stabilizers during high-lift deployment, and manage safety clearances under variable YVR weather conditions (heavy rain, fog, high winds).
Education   Diploma/Degree from accredited post-secondary institution – ideally with a focus on business or operations management - OR High school diploma combined with commensurate supervisory experience.
Work Experience   2+ years supervisory experience working in a labor-intensive operation

Job Skills Required   Must have the ability to pass Transport Canada security screening to obtain and maintain a Restricted Area Identity Card (RAIC)
Must have the ability to obtain and maintain an Airside Vehicle Operating Permit (AVOP license) to drive airside while managing operations
Strong and effective leadership skills, and the ability to successfully manage a staff of 100 plus hourly employees
Curren…