Order Fulfillment Associate

Employment Type:

Temporary (Part-Time & Full-Time)

Compensation: $18.50–$23.00/hour, commensurate with experience

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Us® is a proudly Canadian, women-owned natural health supplement company best known for premium collagen peptides and thoughtfully formulated wellness products. Available in over 2,200 retail locations nationwide, we are a Certified B Corporation® and Great Place to Work®, committed to quality, integrity, and long-term brand building.

The Order Fulfillment Associate is a warehouse-based role responsible for accurately picking, packing, and shipping orders. The role supports daily distribution operations, including receiving, inventory movement, and maintaining a clean, organized warehouse. This is a hands-on, physical position reporting to the Logistics Manager and Team Leads.

Order Picking & Packing

• Pick and pack wholesale and eCommerce orders with speed and accuracy
• Pack products carefully to ensure quality and safe delivery
• Ship orders according to daily schedules and standard operating procedures
• Identify and elevate packing or shipping discrepancies

Shipping & Warehouse Support

• Prepare outbound shipments and organize completed orders
• Maneuver skids and pallets; safely lift and carry product boxes
• Label pallets, shelves, and inventory locations as directed

Receiving & Inventory

• Receive, unload, and store incoming inventory
• Assist with transfers, returns, and damaged goods processing
• Support inventory flow and basic production/assembly tasks as required

Warehouse Standards

• Maintain a clean, safe, and organized warehouse
• Break down and dispose of cardboard and packaging materials
• Follow safety procedures and documented SOPs at all times
• Communicate effectively with team leads to support workflow priorities

• Strong attention to detail and commitment to accuracy
• Ability to work efficiently while maintaining quality standards
• Ability to lift to 40 lbs and remain on your feet for extended periods
• Comfortable working in a warehouse environment with physical tasks
• Able to follow written instructions, pick lists, and safety procedures
• Reliable attendance and punctuality
• Comfortable communicating in English (written and verbal)
• Flexible to support early mornings, weekends, or peak shipping periods as needed
• Basic computer or shipping system experience is an asset
• Previous warehouse or fulfillment experience is an asset
• Must be legally eligible to work in Canada
• Satisfactory completion of a background check is required

• Flexible part-time and full-time schedules
• Collaborative, fast-paced team environment
• Opportunity to gain experience in logistics and warehouse operations

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Us® is committed to building a respectful and inclusive workplace. If this role excites you, but you do not meet every requirement, we encourage you to apply.