Administrative Coordinator, Lead

Posted Tuesday, October 20, 2026 at 10:00 AM

Therapeutic Associates Vancouver Physical Therapy is seeking a full time Lead Administrative Coordinator to join our team! This role provides office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic.

• Employees (and their families) Medical with Vision & Prescription and Dental Insurance
• Interactive Wellness Program with rewards for balanced, healthy living and mental health
• Employee Assistance Plan
• Employees (and their families) Life & AD&D
• Long Term Disability
• Accrue up to 15 days of PTO (sick and vacation time)-increases with tenure
• 6 paid holidays, 1 charitable giving day, and up to 2 personal holidays
• 401(k)
• Potential Student Loan Repayment
• Potential annual performance bonus

• Continuing Education Stipend ($500 annually)
• Continuing Education PTO (up to 1 day annually)
• Tuition Advancement programpre and post professional(application process)
• Employee Service Scholarship (application process)
• Community and philanthropic support through individual grants and paid time off

After 70+ years and the largest privately owned PT company in the United States, we continue to grow! With around 100 privately-owned clinics in the PNW, we offer you the ability to do what you love and discover new challenges, all in a place where you can take ownership, chase ideas, and build the future of physical therapy.

Therapeutic Associate’s commitment to the physical therapy profession, to our patients and our employees ensures an exceptional standard of care. Ourteam members are the heartbeat of our organization and key to our success. We want to help employees live a happy, healthy, and productive life that balances what is important to them.

• Coordinate the daily operations of administrative support staff. Ensure support staff provides quality customer service to all patients, visitors, or care partners.
• Manage all front office duties, such as, insurance authorization and billing, registering patients, answering phones, scheduling patient appointments, and maintaining the integrity of the patient database.
• Manage provider schedules, works claim hold buckets, completes daily chart checks, and coordinates the payment of clinic bills.
• Ensure payment for services by coordinating insurance benefits and complying with insurance regulations.
• Ensure intake procedures are followed and completed by all staff.
• Assist with enforcing policy compliance and policy changes.

• Basic proficiency with MS Office products including Word, Excel, and Outlook
• Customer service experience andprior medical office experience preferred

• Professional and Clinical
  
  Development— Ongoing mentorship and continuing education opportunities.
• Collaboration and Care Team Model— Opportunity to work within a care team that provides support and collaboration both within individual clinics and across the organization. We strive for focused attention oneach patient’s journey toward positive health and wellness.
• Innovation— We are committed to exploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience.
• Committed to Diversity and Inclusion— We believe that diversity makes our clinic stronger. We are committed to creating an inclusive environment where everyone feels welcome and respected.
• Community Oriented— Giving back to the community is a part of who we are. We give back to our community through free community education events, local sporting events, local school organizations, youth organizations, Veterans organizations, and…