Collision Repair Estimator - Entry Level​/Trainee

Collision Repair Estimator (Front-End, Floater)

We are seeking an entry-level or trainee Collision Repair Estimator to join our team in a front-end, floater role. This position is hourly and focuses on assisting walk-in customers while providing back-up support to our commissioned estimators.

The ideal candidate will have strong communication skills, a willingness to learn, and an interest in building a long-term career in collision repair estimation. This role will also assist with obtaining pre-approvals from insurance companies and ensuring estimates align with initial approvals, with training provided as needed.

Competitive Salary: $28-$31 per hour, based on experience.

Generous Paid Time Off (PTO): We prioritize work-life balance, offering industry-leading PTO. New full-time employees accrue 4 hours per pay period, totaling approximately 96 hours in the first year, with increases over time.

Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical, dental, vision, Health Savings and Flexible Spending accounts, life insurance, and short- and long-term disability, alongside a robust 401(k) plan for retirement planning.

Paid Holidays: Hannah Motor Company offers at least 6 paid holidays per year to Collision Estimators subject to completion of the introductory period and other eligibility requirements as per company policy.

• Greet and assist walk-in customers, providing initial damage assessments.
• Prepare front-end estimates using CCC ONE or Mitchel.
• Obtain pre-approvals from insurance companies and ensure that the estimates match initial approvals.
• Communicate effectively with customers and commissioned estimators.
• Learn and follow estimation and insurance requirements.
• Provide excellent customer service throughout the estimation process.
• Assist with administrative tasks as needed.

• At least one year of experience in a customer service or automotive-related role is required; prior collision experience is a plus but not required.
• Basic understanding of collision repair processes is preferred; training will be provided for the right candidate.
• Experience with CCC ONE estimating software is a plus but not required for trainee candidates.
li>Proficiency with computers and a strong ability to learn new software and systems.
• Strong communication, organization, and customer service skills.
• Ability to work both independently and collaboratively in a team environment.
• A valid driver’s license is required.

At Dick Hannah Dealerships, our Core Values are summed up in four words:
Family, Integrity, Respect and Purpose. We’re a family-run business that’s been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyone’s day-to-day contributions.

Believe in nice.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.