Customer Service Representatives

Position Overview

Earn up to $62K a year as a Customer Service Representative at Simple Lawns & Landscape Design, where you’ll be the organized, solution-driven voice supporting our growing team. You help create a smooth customer experience from first contact to scheduling, playing a key role in our fast-growing operation.

The ideal candidate is detail-oriented
, empathetic
, and thrives in a fast-paced, customer-focused environment. You bring strong communication, calm under pressure, and a team-first mindset. If you love helping people and keeping operations running smoothly, you’ll excel here.

Pay Range: Earn Up To $62K A Year With Performance Pay!

Compensation Breakdown:

• Hourly Rate: $18–$21
• Performance pay path to $62K annually

Schedule:

Full-Time

8-hour shift

• 1 year experience in a call center
• 1 year of experience in the home service industry is preferred
• Excellent communication, organization, and multitasking under pressure
• Computer proficiency (Outlook, Word, Excel; House Call Pro or similar a plus)
• Team mindset, positive attitude, and genuine empathy for customers

• Answer inbound calls, emails, and messages promptly and professionally
• Schedule appointments and manage daily workflows
• Handle customer concerns with empathy, accuracy, and urgency
• Maintain records and job details using CRM systems (House Call Pro or similar)
• Support sales and field teams with scheduling, updates, and communication
• Follow scripts, processes, and quality standards for consistent performance
• Build strong customer relationships by delivering exceptional service
• Contribute to a positive, high-performance team environment

• Paid Time Off
• Flexible Schedule
• Referral Program
• Professional Development Assistance
• Growth Plan
• Company Merchandise
• Company Events & Outings

Simple Lawns & Landscape Design was built from generational roots. What began as a family venture grew into a bold, fast-scaling landscape design company committed to excellence. After taking over the company, leadership rebuilt it with a relentless focus on culture, quality, and growth — and today, they’re on an ambitious road to $100 million.

Employees love working here because they’re part of something bigger: a company that invests in them, challenges them, and celebrates alongside them.

🎯 Culture: Work hard, play hard. Fun-loving, high-drive, competitive — a team that pushes for excellence and enjoys the ride.

🔧 Focus Service: Premium landscaping, design, and outdoor living solutions known for quality, efficiency, and stunning transformations.

📚 Learning Opportunities: Career-pathing, continued education, mentorship, and skill development in a growing organization built on internal advancement.

🤝 Standards: Efficiency, Integrity, Quality, Ambition, and Culture — everything is done at a championship level.

Working Conditions

▶️ Premium Workplace: Team events, company outings, branded gear, recognition-driven culture, and the kind of environment people are excited to be part of daily.