Training Specialist

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs.

ATHENA places a high value on customer service, accountability and getting the job done.

We are currently recruiting for a Training Specialist position. This full-time position is based in Vancouver, WA
, with travel to Kelso, WA twice per week
. The schedule is Monday through Friday, 8:00 AM–5:00 PM.

The Training Facilitator designs and delivers workshops and job readiness training to help job seekers develop the skills needed to obtain and maintain employment. The position develops training materials, facilitates in-person and virtual workshops, tracks program performance, maintains accurate records, and coordinates with Work Source Center staff. The role requires strong communication, presentation, organization, and curriculum development skills, along with the ability to engage diverse audiences and adapt to changing program needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Design and implement training and development programs based on customer and staff needs.
• Identify and recommend external training curricula and resources when appropriate.
• Develop and prepare training materials, instructional resources, teaching aids, and other learning tools.
• Evaluate training materials, educational videos, textbooks, and interactive learning management systems to ensure their effectiveness.
• Develop and maintain a training reference library and communicate available resources to relevant staff.
• Facilitate job readiness workshops and training sessions for job seekers in both in-person and virtual formats.
• Deliver workshops at Work Source Centers in Vancouver and Kelso, Washington.
• Adapt training methods and presentation styles to accommodate different learning styles, needs, and backgrounds.
• Ensure training materials and supplies are available, organized, and of high quality before each session.
• Collaborate with center staff to plan, promote, schedule, and coordinate workshop logistics.
• Follow established procedures for workshop sign‑in, distribution and collection of evaluations, and participant follow‑up.
• Track workshop attendance, customer feedback, performance metrics, and other required program data.
• Complete all required data entry and documentation following workshops.
• Monitor customer satisfaction survey results and maintain a customer satisfaction rating of 95% or higher
  .
• Assess training effectiveness and identify opportunities to improve workshop delivery and program outcomes.
• Communicate relevant updates and coordinate with staff and stakeholders to support successful training delivery.
• Adapt to schedule changes and staffing availability while maintaining effective service delivery.
• Perform other related duties as assigned.

• Strong verbal and written communication skills.
• Excellent interpersonal skills and active listening abilities.
• Ability to communicate effectively and sensitively with individuals from diverse cultural and professional backgrounds.
• Strong presentation, facilitation, and group engagement skills.
• Ability to develop, organize, and deliver effective training materials and instructional resources.
• Strong organizational and workload management skills, with attention to detail and accuracy.
• Ability to manage multiple assignments, prioritize tasks,…