Public Services Assistant

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Part Time
- Regular HOURLY Vancouver Mall Library, Vancouver, WA, US 1 Attachments

2 days ago Requisition

Salary Range: $20.21 To $28.55 Hourly

The Vancouver Mall Community Library is seeking qualified applicants for a part-time (24 hours/week), Public Services Assistant. This is a great opportunity for individuals who have a passion for working with the public and want to make a positive impact in their communities. The primary responsibilities of a Public Services Assistant are assisting with patrons and books in the library branches.

A typical day could include these tasks:

• Routine circulation duties such as shelving materials, checking materials in and out and creating/updating library accounts.
• Answering patron questions on the phone and in person, regarding resources, services, technology, equipment and devices.
• The ideal candidate will be flexible and have strong customer service skills and great attention to detail.

This position frequently requires these physical abilities:

• Lift up to 35 pounds
• Push and pull book carts and book return bins on wheels
• Bend, kneel and reach to shelve books
• Stand for extended periods of time

Please see the attached position description for a more detailed list of job duties and requirements.

• High School Diploma or equivalent
• Six months or more of customer service experience (preference given to those with retail experience)

The schedule for this position is:

• Mondays: OFF
• Tuesdays: 10:05 AM - 7:05 PM
• Thursdays: OFF
• Fridays: 9:05 AM - 6:05 PM
• Saturdays: 9:05am - 6:05pm
• Sundays: OFF

The assigned schedule is subject to change, based on branch needs. Staff will be provided fourteen calendar days notice advance of any changes to their regular schedule.

The pay range for this job is $20.21 - $28.55 per hour. Employees have annual pay increases until they reach the top of the pay grade.

Part-time positions (24 hours per week) offer medical and dental insurance benefits, life insurance and accidental death and dismemberment, long term disability benefits, and Washington State PERS retirement. Employees have the ability to enroll in additional, voluntary life insurance, income protection plans, flexible spending accounts and health savings accounts.

Employees are provided 13 paid holidays throughout the year. The initial vacation leave accrual is 11 hours per month for full time and 6.6 hours per month for part time; this increases over time based on years of employment. Sick leave accrual is 8 hours per month for full time and 4.8 for part time per month We also offer other types of paid time off for situations such as jury duty, bereavement leave, inclement weather and more.

The process for applicants will include:

• Skills Assessment
  - Candidates must be available in person.
• Interview
  - Candidates must be available in person.
• Reference Check

This position is represented by WPEA and will be awarded according to the FVRL/WPEA Collective Bargaining Agreement.

• Lateral Transfers: After posting the position for bid the Employer will award the position to the most senior bidder who meets the definition of a lateral transfer.
• Promotions
  :
  Any Employee for whom the opening would be defined as a promotion may submit a FVRL job application during the posting period. If there are no successful lateral transfer candidates, Employees who meet the minimum qualifications for the job classification will be considered. Skills assessments may be required for positions that have technical, mechanical or physical qualifications. Skills assessments will be scored and a passing point established.
  
  The passing point will be established by mutual agreement between the Union and the Employer. Candidates who have previously passed the skills assessment will not be required to retake the assessment unless it is changed. Qualified promotional candidates will be interviewed and those with the two (2) highest scores will be considered. Of those two, the position will then be awarded to the candidate with the highest seniority.

FVRL values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, including veterans, those with disabilities, persons of color, immigrants, refugees, or those who identify as LGBTQIA+. FVRL is committed to being equitable and fair…