Listening Program Manager

Employee Listening Program Manager page is loaded## Employee Listening Program Manager locations:
Spring, Texas, United States of America:
Vancouver, Washington, United States of America time type:
Full time posted on:
Posted Todayjob requisition :
3157149

Employee Listening Program Manager
** Description
- **** Role Overview
** The Employee Listening Program Manager will partner with the Senior Director of People Insights, Director of Employee Listening, and cross-functional teams to shape and manage HP’s employee listening programs. This role will play a pivotal role in strengthening a culture of feedback, designing scalable listening mechanisms, and delivering actionable insights that inform decision-making and drive high performing organizational improvement. The Employee Listening Program Manager will oversee high-visibility global listening programs, including annual and pulse surveys and qualitative research, and act as a subject matter expert for survey science, research design, advanced analytics, and listening technology, reporting, and analytics.
** Key Responsibilities**
* ** Strategy & Program Leadership**  + Develop and execute a scalable, agile employee listening strategy aligned with broader talent and business objectives.  + Manage enterprise-wide listening programs, including census, pulse, and lifecycle surveys.  + Architect frameworks for employee listening in partnership with Talent, Technology, and Legal/Privacy stakeholders.  + Stay current with industry trends, consortia participation, vendor offerings, and best practices, evolving the listening strategy accordingly.
* ** Survey & Research Design**  + Design, implement, and analyze surveys and other feedback mechanisms.  + Scale qualitative research approaches (focus groups, interviews) and partner on deep-dive sentiment projects.  + Serve as an internal expert on survey platforms (e.g., Glint, Qualtrics), authoring and distributing surveys.
* ** Insight Delivery & Stakeholder Engagement**  + Analyze employee feedback, identify trends, and create dashboards, reports, and presentations for stakeholders.  + Translate insights into actionable recommendations, partnering with business leaders to drive change and measure impact.  + Coordinate with teams across the People Organization and other functions to define sentiment measurement objectives and synthesize holistic insights.  + Support advanced analytics projects, where applicable.
* ** Team Building & Collaboration**  + Build a world-class employee listening team.  + Partner with People Insights and other teams to ensure integrated data sources and holistic insights are delivered to internal stakeholders and user groups.
** Qualifications
* ** 10+ years of experience in employee listening, people analytics, or quantitative HR functions, including 4+ years of listening-related project management.
* Proven track record in designing, implementing, and managing large-scale employee listening programs in complex, matrixed organizations.
* Master’s degree in Industrial/Organizational Psychology or a related field;
PhD preferred.
* Deep technical expertise in survey and qualitative research methodologies, psychometrics, and construct/content validation.
* Proficiency in survey platforms (Glint, Qualtrics) and analytics/BI tools (Power

BI, Databricks, Python); experience with SPSS, R, or similar.
* Experience using Natural Language Processing for qualitative survey analysis is a plus.
* Strong business acumen, user-centric approach, and consulting skills to influence leaders across the organization.
* Exceptional communication skills across technical and non-technical teams and all levels of seniority.
* Demonstrated success in stakeholder management, executive influence, and partnership.
* Experience designing culturally sensitive listening strategies for global, diverse populations.
* Highly adaptable, comfortable navigating ambiguity and change, with excellent organizational and project management skills.
* Sound judgment and discretion in handling confidential information, and deep understanding of data privacy principles.

The pay range for this role is **$130,700
** to **$215,500
** USD annually with…