Dir Clinical Risk Management Operations Job Vancouver area,Washington USA,Management

Description Join Peace Health – Lead with Excellence in Clinical Risk Management

At Peace Health, safety and compassionate care are at the heart of everything we do. We’re reimagining Risk Management and seeking leaders and caregivers who want to make a lasting impact on the communities we serve.

Why Choose Peace Health? Integrated Clinical Excellence

We combine proactive risk management with a strong clinical foundation to deliver the highest quality care.

Leadership Commitment to Safety

Our leadership team is dedicated to building and sustaining a culture of safety, aligned with our vision that every person receives safe, compassionate care, every time, every touch.

Your Growth, Our Investment

Professional development through seminars and national conferences
Internal training with CE eligibility
Connections to top professional affiliations
Access to resource libraries, webinars, and subject matter experts

Be Part of Something Great

Join a team that prioritizes growth, collaboration, and safety—where your expertise truly makes a difference.

The Director Clinical Risk Management Operations is responsible for leading and overseeing the health system's clinical risk management program. This role provides strategic and operational leadership to a team of clinical risk managers and senior clinical risk managers, ensuring effective identification, evaluation, mitigation, and reporting of clinical risks across the organization. The director partners with clinical, legal, and operational leaders to promote a culture of safety, transparency, and continuous improvement.

The director is responsible to adhere to all applicable federal, state, and local laws, regulations, and standards for their areas and to be continuously ready for any survey on those regulations or standards.

ESSENTIAL FUNCTIONS

Leads and manages the daily operations of the Clinical Risk Management team across the health system. Handles day-to-day risk management operations and tasks including on call coverage, position vacancy support and contact with facility leaders, caregivers and patients. Rounds on facilities and assigned areas.

Consults with caregivers and leaders on issues related to risk management, patient safety, and professional liability and other risks such as general liability and product liability. Serves as a liaison and problem solver to provide guidance for enterprise risk prevention for new clinical services, programs and equipment.

Leads and manages escalated complaints and grievances in partnership with the supervisor of patient relations, continually assesses the complaint and grievance program to identify program gaps, areas for improvement and regulatory compliance.

Develops statistical and qualitative reports on trends and patterns and communicates to appropriate audiences. Develops indices to monitor the effectiveness of the risk management program. Provides leadership with progress reports and data and recommendations.

Ensures the standards and quality of risk assessments, audits, and investigations to identify potential loss exposures and develop/implement strategies for minimizing risk of loss through loss control programs, risk transfers or avoidance; develops corrective action plans; and recommends and monitors program implementation. Ensure timely and thorough documentation, root cause analyses, and follow-up actions in alignment with regulatory and accreditation standards for the Clinical Risk Management team.

Collaborates with other members of the Clinical Excellence team to ensure effective handoffs.

Supervises, mentors, and evaluates the clinical risk management team, fostering professional development and high performance. Handles recruitment, training, development, coaching and performance evaluations for direct reports. Performs ongoing needs assessment for each team member.

In partnership with patient safety, patient relations, and clinical operations, oversees the organization’s communication and resolution program.

Participates in creating and/or developing policies and procedures in key areas of risk management, caregiver safety and patient safety for the communities served. Develops annual education…


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