Operations Manager

Wilsonart

Position Title: Operations Manager

At Wilsonart, we dont just make surfaces we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care. You'll be surrounded by teammates who take pride in their work and look out for one another. You'll have the chance to learn, grow and make a real impact.

And you'll be part of a company that believes winning means helping you succeed at work and in life. We're looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.

The Operations Manager oversees all aspects of inventory management, warehouse operations, and logistics coordination to ensure efficient and safe handling of products and timely delivery to customers. This role involves managing inventory levels, supervising personnel, maintaining safety standards, negotiating freight rates, and coordinating customer service operations.

• Evaluate and maintain proper inventory levels for all products using automated computer system devices.
• Manage supervisory personnel.
• Oversee and manage the company customer service and operating metrics.
• Oversee and manage the company warehouse safety program. Ensure that the warehouse receives passing grades on all safety inspections & audits. Ensure all employees are completing monthly safety trainings.
• Train personnel as necessary.
• Negotiate common carrier freight rates.
• Oversee performance of basic human resource functions.
• Oversee customer order entry, billing and Accounts Receivables.
• Plan the work assignments.
• Oversee scheduling of customer orders via established routes & company delivery vehicles.
• Assist the needs of the customer.
• Perform other tasks as required.
• Maintain accurate and up to date customer pricing records within ERP.
• Read, interpret, process, and pack orders.
• Check and place materials in the correct bin.
• Check material against the manifest and report discrepancies.

• Knowledge of the National Safety Code (NSC) and federal/provincial transportation regulations, provincial Occupational Health & Safety (OHS) regulations and applicable CSA safety standards, and other pertinent rules governing work standards.
• Knowledge of inventory systems and product inventoried.
• Knowledge of warehousing and transportation functions.
• Ability to communicate well in oral and written forms.

Bachelor's degree required or equivalent combination of education and experience; 1yr experience may substitute for 1yr of degree.

4+ years experience in operations management.

Sitting in the same location of standing/walking; required to stoop, climb or lift light material (25-50lbs) or equipment.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is $85,000 - $115,000.

Wilsonart is an Equal Opportunity / Affiliated Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Equal employment opportunity, including veterans and individuals with disabilities.

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