Assistant Area Director - Vancouver

Assistant Area Director - Vancouver

Redwood Family Care Network

• Job Title:
  
  Assistant Area Director
• Yearly Salary: $77,968.80
• Job Status:
  Full Time
• Work Base:
  Vancouver, WA

The Assistant Area Director is a key leader within the branch, responsible for overseeing day‑to‑day operations and ensuring program excellence across multiple service sites. This role directly supervises Site Supervisors and supports the effective implementation of services that align with SAILS’ mission, values, and regulatory requirements. The Assistant Area Director serves as the primary point of contact for internal teams and external stakeholders regarding client care, staff management, and operational effectiveness for their branch.

The AAD monitors and or participates in the implementation and delivery of the individual service plan and the delivery of all services provided and uses a person‑centered focus to manage their locations.

• Medical, Vision and Dental Insurance
• Voluntary Short‑term and Long‑term Disability
• Employee Assistance Program (EAP)
• Company Paid Basic Life Insurance & ADD plus Voluntary Life Insurance
• Accrued Paid Time Off
• Unlimited Peer Referral Program
• On‑Demand Pay!!
• Working Advantage employee discount program
• Health Savings Account (HSA)
• Flexible Savings Account (FSA)
• 401(K)
• Capella University Discount

• Serve as the branch’s operational leader, ensuring daily program functions run smoothly and effectively.
• Supervise and support Site Supervisors, holding them accountable for quality program delivery and team oversight.
• Lead the integration of health, behavioral, and community inclusion supports to promote a whole‑person approach to care.
• Monitor staffing, payroll, and scheduling accuracy to meet both client needs and agency standards.
• Monitor compliance with standard hours and schedules.
• Monitor and assure compliance with monthly, quarterly and yearly financial goals to ensure services are provided in accordance with each person’s service plan.
• Serve as a member of the agencies management team.
• Other duties as assigned.

• Develop and implement individualized Instruction and Support Plans (IISPs) in collaboration with Site Supervisors, prioritizing client health, safety, independence, and community engagement.
• Ensure services are delivered in alignment with our four pillars:
  People, Service, Cost, and Safety.
• Advocate for client rights and preferences in partnership with families, guardians, and external agencies.
• Serve as the primary point of contact for case management inquiries and client‑related issues.
• Serve as a liaison between the community and agencies in the service delivery system, family, guardians.

• Ensure program compliance with SAILS policies and Washington State DDCS regulations.
• Conduct regular quality assurance reviews, follow up on corrective actions, and respond to audits and reviews.
• Maintain accurate documentation and ensure medication administration and adherence protocols are followed.
• Keep State Director and ED informed of all critical/unusual incidents and or clinical concerns.
• Ensure all homes under supervision are environmentally maintained, in strict compliance with state and federal guidelines and certification requirements and company policy at all times.
• Coordinate incident/accident review process, monitor for patterns and provide feedback as necessary to prevent future incidents.
• Coordinate investigations of serious incidents and alleged abuse allegations including appropriate reports to required agencies.
• Work with the Area Director and State Directors to develop and implement plans of correction as needed.

• Hire, train, and develop Site Supervisors and Direct Support Professionals through coaching, evaluations, and performance management.
• Provide ongoing training and support to staff on best practices in supporting individuals with IDD.
• Ensure all employees operate and/or manage with fair labor practices, company policies/procedures and all applicable industry regulations.
• Partner with Human Resources on disciplinary actions, hiring, and team…