DSHS HCLA Office Services Manager

DSHS HCLA Office Services Manager

The Department of Social and Health Services’ Home and Community Living Administration is seeking a dynamic Office Services Manager to join our regional Home and Community Services (HCS) team in Vancouver, Washington.

Description

In this role, you’ll oversee a wide range of business operations that keep our local offices running smoothly and efficiently. This includes supervising Customer Service Specialist staff supporting all Region 3 HCS offices. This is a fast‑paced role with oversight over multiple office locations. Travel is required to offices throughout Region 3.

Some Of What You'll Do

• Supervise regional Customer Service Specialists, provide training and consultation
• Develop and improve programs for efficient use of office space, equipment, supplies, retention, motor pool, and property
• Assist with analysis of office space needs, accounting needs, mail/messenger services, service delivery, office supplies, janitorial services, and office safety compliance
• Oversee Motor Pool vehicle maintenance, emergency repairs and vehicle replacement
• Coordinate telecommunications modifications, additions, changes, and troubleshooting
• Monitor purchase requests and the use of purchasing cards
• Coordinate new employee building access, furniture, and phone/voicemail access
• Provide asset and inventory management, safety and emergency management

What we're looking for

A Bachelor's degree in business administration or allied field.

AND

Two years of experience in office or business management, management or administrative analysis, or closely related work.

OR

Two years in State service as an Office Manager, Administrative Assistant 3, Management Analyst 1, or equivalent.

Equivalent education/experience.

Skills, Abilities And Experience

• Demonstrate leadership within own unit and with business partners throughout the Region and State
• Ability to resolve conflicts/complaints between people and groups with differing goals
• Knowledge of Microsoft Office programs Word, Outlook, and Excel

Questions? Please reach out to DSHS Recruiter Saleen Hernandez nandez.gov and reference job number 09233.

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti‑racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may also be used to fill multiple vacancies. Employees driving on state business must have a valid driver’s license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at . Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or

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