Supervisor - Centralized Accounting - Holman Vancouver

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing;

vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman is looking for a Supervisor to join their Accounting Department in Vancouver, WA!

Lead, coach, and develop a team responsible for high-volume operational workflows, ensuring accuracy, timeliness, and overall operational excellence. Own day-to-day execution against established service levels (SLAs), throughput targets, backlog goals, and quality expectations; monitor performance and take corrective action when metrics fall outside expectations. Monitor operational metrics including workload volume, SLA performance, throughput, quality indicators, backlog aging, and productivity trends. Use data to drive staffing, coaching, prioritization, and escalation decisions.

Oversee and review team output to ensure work is completed accurately and in compliance with company policies, internal controls, and applicable standard. Conduct regular reviews and quality checks of team deliverables to ensure completeness, consistency, and adherence to expectations. Own and maintain process governance, including the development and ongoing enhancement of standard operating procedures (SOPs), documentation, and training materials. Monitor team workflows and service channels to ensure timely, professional communication and effective escalation management.

Serve as a subject matter expert and primary escalation point for complex issues, policy interpretation, and exceptions requiring sound judgment. Support and drive continuous improvement initiatives to enhance efficiency, quality, and consistency across processes and workflows. Collaborate with leadership and cross-functional partners to assess workload, optimize resources, and implement process improvements. Perform core supervisory responsibilities, including performance management, coaching and development, employee relations actions, and recognition efforts.

Participate in talent acquisition activities, including interviewing and providing hiring recommendations. Manage team operations, including scheduling, timecard review, attendance, and time-off approvals in alignment with company policies. Foster a culture of accountability, professionalism, collaboration, and strong customer service. Lead by example, demonstrating leadership presence, ownership, and a commitment to team and organizational success. Perform additional duties and special projects as assigned.

3-5 years’ experience in the related area as an individual contributor; prior supervisory experience preferred Bachelor’s degree preferred but not required. Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.) Excellent organizational skills and attention to detail Excellent time management skills, with a proven ability to meet deadlines #LI-SS3

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire…