Operations Manager

With over 45 years of experience, AA Asphalting LLC has become the Northwest's leading asphalt & concrete restoration provider. Our customers include public utilities, general contractors, government agencies, private businesses, etc. and have come to expect quality workmanship at competitive prices.

We take great pride in the service and quality of work we provide to our customers and are searching for an Operations Manager to join our Vancouver team!

The Operations Manager is responsible for full branch performance in Vancouver, WA, including profitable revenue growth, margin expansion, operational execution, and team leadership. This role requires a hands-on leader with the business insight and drive to strengthen the existing operation, establish clear standards and accountability, build a high-performing team, and deliver measurable improvements in financial and operational performance.

This leader oversees construction operations across multiple projects, ensuring disciplined planning, scheduling, resource management, and execution to meet quality, safety, schedule, and budget expectations. The Operations Manager is accountable for assessing operational challenges, identifying opportunities for improvement, and personally leading changes that strengthen performance and profitability. The role also leads expansion into the Portland market by developing customer relationships, building crew capacity, pursuing new business, and establishing the operational foundation for sustainable regional growth.

Success requires strong field leadership, financial accountability, customer engagement, and a commitment to taking ownership of results.

• Owns overall branch performance and financial results, including revenue growth, gross margin, crew and labor productivity, backlog health, and cash flow discipline. Reviews forecasts and ensures operational execution aligns with the business plan.
• Drives schedule accuracy by consistently aligning work to plan, identifies gaps and takes corrective action, and ensures dependable, on-time execution across all operations.
• Leads production by optimizing resources, controlling costs, and ensuring efficient execution without compromising safety or quality.
• Reviews project plans, specifications, and site conditions to ensure work is properly planned and resourced. Coordinates utility locating, site preparation, access requirements, no-parking arrangements, and other construction constraints before work begins.
• Conducts regular site visits to assess project progress, validate execution standards, and ensure work is completed safely, efficiently, and to required quality standards.
• Schedules, sets deadlines, and communicates project expectations for field operations to ensure timely completion of projects. Organizes resources, provides, direction and assists in resolving problems.
• Establishes clear expectations with superintendents and foremen before project mobilization, including scope, schedule, budget, staffing, quality, and safety requirements, and provides ongoing direction throughout execution.
• Ensures projects meet contract requirements and established cost, schedule, quality, safety, and customer satisfaction expectations. Identifies and addresses project risks, cost overruns, labor inefficiencies, and other issues affecting performance.
• Oversees job tracking and documentation in Field Service (FS), ensuring accurate and timely entry of work orders, tickets, and job details.
• Ensures accurate billing, strong cash flow management, and timely collections in coordination with finance.
• Maintains and strengthens customer relationships by delivering quality workmanship, ensuring satisfaction and long-term partnerships, and promptly and accurately troubleshooting and resolving issues.
• Proactively engages customers, builds relationships, and leads the pursuit and conversion of new business opportunities into profitable work. Takes ownership of growth across the Vancouver and Portland markets by developing and executing growth strategies and actively pursuing projects to support sustainable regional expansion.
• Takes direct accountability for growth outcomes, including new work secured, revenue development, backlog quality, customer retention, and profitability.
• Builds, develops, and leads field and office teams, including superintendents and foremen, by setting clear expectations, reinforcing accountability, and building a strong, performance-driven culture. Recruit, coach, develop, and…