Divisional Vice President, Field Operations East

Drive a culture of associate engagement, associate experience and associate development to maximize the financial, medical and client experience results of Banfield hospitals. Drive the practice to be the leading provider of general practice veterinary services. Lead strategic initiatives while overseeing senior leaders who each have responsibility for a region of hospitals.

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Motivate and lead a high-performance leadership team; attract, recruit, develop, engage and retain members of the field leadership team; provide coaching and mentoring as a cornerstone to leadership development.
• Lead Regional Vice Presidents to develop and mentor their teams to realize their full professional potential while delivering outstanding, high quality veterinary medical care, exceptional client experience and positive business results.
• Collaborate with the Division Vice President Veterinary Quality, Vice President P&O Operations, and Finance Director and other cross-functional partners to provide solutions that best support practice goals and strategic priorities.
• Conduct strategic planning, including real estate strategy and various modes of care, to promote future success and growth of the practice and division.
• Analyze, benchmark, and respond to financial, operational, and people metrics to drive business outcomes.
• Develop effective communication with associates, clients, field leadership and Central Team Support (CTS).
• Ensure compliance with all practice ethics policies, protocols, policies and procedures and all local, state and federal laws.
• Ensure the safety of pets, clients and associates and the maintenance of clean, safe and organized hospitals.
• Cultivate effective communication and partnership with Pet Smart and veterinary industry, ensuring a positive, professional and trusting relationship is achieved with leadership, associates and customers.
• Work with the regional leadership team and P&O to develop teams to realize their full professional potential with the ability to deliver outstanding, high quality medical care, client service and business results.
• Other job duties as assigned.

• This position requires 50 – 75% travel.
• Ability to work at a computer for long periods of time.
• Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.

• Bachelor’s degree in Business, Business Administration or Finance is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• Master’s or Doctor of Veterinary Medicine degree is preferred.
• 10 or more years of experience in multi-location management are required.
• Five years leadership experience leading managers of managers in multi-location organizations are required.
• Experience in long term strategic project planning (i.e., project design and implementation) across a…