Assistant Club Director for Teen Club

HELP OUR YOUTH HAVE A GREAT FUTURE!

Boys & Girls Clubs of Southwest Washington (BGCSW) is hiring a passionate and driven full-time Assistant Club Director to support our Teen Turf Club.

Representation Matters! We encourage candidates from historically underrepresented and diverse communities, including BIPOC and LGBTQ+ individuals, to apply. Our youth deserve to see themselves reflected in our Clubs.

MISSION STATEMENT: ‘To empower all young people, especially those who need us most, to reach their full potential as productive, caring, and responsible community members.’

IDEAL CANDIDATE: Exemplifies ou Core Values & Club Code: Put Youth First
· Care Deeply & Engage Fully
· Follow Through on Commitments
· Communicate, Collaborate & Clarify
· Empower & Be Empowered

A full description of our Core Values & Club Code can be found at the end of this posting.

TITLE: Assistant Club Director

DEPARTMENT: Youth & Family Services

REPORTS TO: Club Director

LOCATION: Teen Turf Club, 4040 Plomondon St, Vancouver, WA 98661

CLASSIFICATION: Hourly, Non-Exempt, Full-Time

While under the direct supervision of the Club Director, the Assistant Club Director supports daily Club operations by providing on-the-floor leadership, overseeing front desk operations and membership functions, supporting Club snack and meal programs, and collaborating with school and community partners to ensure a safe, welcoming, and high-quality Club environment. This position serves as a working lead and does not have direct reports.

• Provide day-to-day leadership by modeling professionalism, accountability, and sound decision-making
• Provide real-time, on-the-floor guidance, coaching, and support to staff during daily programming and operations
• Model organizational expectations, policies, procedures, and Protection of Youth standards
• Reinforce program expectations, safety standards, and positive youth engagement practices
• Support staff with problem-solving, communication, and operational questions during shifts
• Observe daily operations and escalate concerns, incidents, or performance-related issues to the Club Director as appropriate
• Provide and receive open, honest feedback; reflect and follow up to clarify expectations
• Support the Club Director in building a strong, cohesive team focused on high-quality teen programming
• Support planning of team meetings and facilitate assigned portions of the agenda
• Support weekend and evening programming, including scheduling coordination and on-call support
• Manage program and activity expenditures within approved budgets
• Maintain confidentiality of membership data, school data, success plans, and all sensitive information
• Act as a positive role model for youth through professional conduct on-site, in the community, and on social media
• Perform other duties as assigned

• Serve as the primary point of contact for front desk and lobby operations
• Maintain a welcoming, organized, and safe lobby environment, particularly during peak drop-off and pick-up times
• Greet and assist youth, families, visitors, and partners; answer phones and respond to general inquiries
• Collect and process membership fees, overdue fees, field trip fees, and insurance information
• Manage Club funds in accordance with the organization’s Finance Core Process
• Oversee My Club Hub  (MCH) for accurate data entry, attendance tracking, reporting, and financial procedures
• Ensure household account accuracy, including balances and attendance records
• Support families with membership enrollment, renewals, and parent portal questions
• Host and co-host Parent/Member Orientations
• Support member recruitment and encourage ongoing participation in Club programs
• Ensure the Club meets organizational membership and attendance goals
• Oversee access to the Club building and ensure all Protection of Youth Policies are followed
• Assist with opening and closing the building as needed
• Conduct daily walk-throughs and facility checks to ensure safety, cleanliness, and operational standards
• Partner with the Club Director to maintain emergency plans, facilitate drills, and debrief with staff

• Serve as the…