Veterinary Assistant

Vancouver Veterinary Hospital is seeking an experienced Veterinary Assistant to help support our continued growth. Our hospital provides a robust range of services, including General Practice, Internal Medicine, Urgent Care, and Exotic Medicine, plus a strong culture rooted in teamwork, compassion, and professional growth.

We believe great medicine starts with supporting the people who deliver it. Our team enjoys predictable scheduling, protected lunch hours, no overnights, and a culture that prioritizes patient care, education, and work life balance.

Your expertise deserves to be rewarded—and respected. Vancouver Veterinary Hospital offers exceptional compensation, comprehensive benefits, paid CE, PTO, uniform allowance, and 401k.

Our team operates with a clear and meaningful mission: to care for our clients, our patients, our community, and each other. We believe in collaborative medicine, supportive teamwork, and recognizing each individual’s contributions to create a truly fulfilling work environment.

If you’re looking for a place where you can learn, grow, and make a lasting impact, we’d love to meet you.

Well Haven Pet Health is built on a foundation of "Well People, Well Pets, Well Practice, and Well Community" it's the heart of everything we do. With over 40 hospitals and growing, we are committed to supporting our teams with a positive culture, strong mentorship, and opportunities for growth. Our collaborative, team-centered approach ensures that both pets and people receive the care and support they deserve.

Join us in shaping the future of veterinary medicine - Come Grow with Us!

The Veterinary Assistant plays a crucial role in supporting veterinarians and veterinary technicians, ensuring the well-being of pets, educating clients, and maintaining the highest standards of veterinary care.

Main Accountabilities:

• Demonstrate proficiency in applying technical skills acquired through education and experience, which includes expertise in surgery, dentistry, laboratory procedures, venipuncture, proper restraint techniques, and strict adherence to established protocols for maintaining a sterile and safe environment
• Contribute to the day-to-day efficiency and smooth operation of the hospital
• Utilize exceptional communication skills to engage with team members and clients effectively
• Maintain thorough and accurate medical charting for all patients, consistently meeting hospital quality control standards
• Educate clients about Wellness Plans, offering guidance on pet care and overall health as appropriate
• Assume responsibility for select reception duties, such as answering phone calls, scheduling appointments, and facilitating patient intake and discharge
• Obtain pertinent medical history and patient information
• Assist in managing hospital supplies, including inventory tracking and restocking as necessary
• Ensure the completion of all assigned hospital duties before the end of each shift
• Act as an advocate for the overall success and performance of the hospital

Customer Service Delivery:

• Consistently provide professional, efficient, and exceptional service
• Demonstrate excellent communication and organizational skills when interacting with the veterinary team and clients
• Effectively adapt to individual clients and their needs
• Effectively resolve customer complaints as appropriate

Other:

• Adhere to OSHA standards and regulations as outlined in company policies
• Ability to perform other job duties as assigned

Ability to:

• Enhance and acquire new veterinary technical skills such as proficiency in anesthesia, surgical assistance, and dentistry
• Work independently and exercise good judgment
• Remain action-oriented and effectively set priorities
• Work well in an extremely fast-paced work environment, remaining calm and resilient
• Exhibit proactive initiative in addressing tasks and challenges as they arise
• Complete work, maintaining a high level of accuracy while managing constant interruptions
• Learn new computer software systems (EMR, Scheduling, etc.)
• Provide a high level of accountability

Experience/Knowledge in:

• Handling dogs, cats, and exotic animals
• Providing basic animal…