Shift Leader Orchards Burger King

# Shift Leader Orchards Burger King
5259 - Vancouver, WA 98662

Education Level None|
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* Job Location:

** | Field |
* Train and develop staff by implementing established training plans and systems to achieve targeted goals
* Ensure that employees take the required breaks and comply with minor work limitations as directed
* Prevent team members from performing work duties if they exhibit signs of illness or are unfit for duty
* Promptly report employee concerns or complaints to the General Manager and Human Resources
* Ensure every guest has an outstanding dining experience by providing exceptional service and resolving any concern with professionalism and sound judgment
* Conduct routine walkthroughs of the restaurant, including the parking lot, restrooms, and dining areas, while engaging with guests to enhance their experience
* Exhibit a strong sense of urgency and a guest-first mindset, consistently promoting excellent customer service
* Effectively manage guest concerns and complaints in the absence of upper management, ensuring prompt and satisfactory resolutions
* High school diploma or equivalent
* Serv Safe training & certificate
* Prior experience with a POS System
* Shift control training is conducted at the current restaurant and verified by the General Manager and District Manager
* Authorized to work in the United States
* Must be at least 18 years of age
* Able to successfully pass a background check, including criminal history and a Motor Vehicle Report (MVR)
* Ensure compliance with all required training as mandated by local, state, and federal laws, as well as company policies, to maintain operational and regulatory standards
* Excellent verbal and written communication skills for effective collaboration with team members and supervisors
* Dedicated to hands-on leadership, focusing on team development and growth
* Be able to work with, coach, and develop a diverse group of people from different backgrounds and with varying strengths
* Demonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions with internal and external stakeholders## Our Culture First What, Then Who, Then How...WHAT :
We are a quick service, multi-brand restaurant operating company focused on growthWHO :
We are engaged, energetic, empathetic restaurant professionals HOW :
We will achieve our goals by focusing on the growth of our people, the experience of our guests, and the profitability of our company.