Retail Assistant Store Manager - Vancouver, WA

Retail Assistant Store Manager – Vancouver, WA at Consumer Cellular, Inc.

Overview

At Consumer Cellular, we are redefining retail by creating an environment that feels like a living room and building genuine relationships with customers. Our team members work to delight guests every day, building friendships and ensuring a shopping experience that is unmatched.

Job Summary

The Retail Assistant Store Manager is responsible for overall store effectiveness and customer satisfaction. This role requires strong customer service skills, talent management, coaching, and performance management. The Manager will train, develop, and lead full‑time and part‑time Mobile Advisors and ensure all employees are fully trained and motivated.

Compensation

Wage: $20.50–$23.50 per hour + uncapped commission. Hours range from 30 to 39 per week (average 35 hours) as a modified full‑time position.

• Manage all aspects of in‑store execution: staffing, shift scheduling, customer engagement, sales, merchandising, and inventory management.
• Establish and maintain critical relationships with senior store and field leadership.
• Promote strong relationships with the in‑store team and field leadership to ensure continuous communication and adoption of directives.
• Ensure employee satisfaction through progressive employee engagement.
• Manage performance in store to achieve all sales and customer service objectives.

• Collaborate with senior store and field sales leadership to achieve company objectives.
• Participate in regular senior store leadership meetings.
• Provide regular reports to senior store leadership.
• Complete all required sales training personally and ensure all employees are fully trained at all times.
• Provide feedback on current store performance, develop action plans, and ensure execution.
• Directly coach and train sales representatives within the store.

• High School Diploma required.
• 3–5 years of training, sales, account management, or related experience; 2+ years of retail management experience required in the wireless industry.

• Specialty Retail or Big Box management experience required.
• Proven record as a leader and department or store manager.
• Excellent communication skills, both verbal and written.
• High level of business acumen.
• Ability to train and develop subordinates.
• Flexibility to work weekends and travel when required.
• Proven self‑starter.
• Ability to incent and drive sales reps to perform and deliver client expectations.
• Proficiency with MS Office (Word, Excel, PowerPoint).

• Physical ability to perform tasks requiring prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.
• Ability to move around the store, assist customers, and maneuver merchandise when necessary.

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, it is trusted by over 4 million subscribers for affordable plans, popular phones, and nationwide coverage backed by top‑rated, 100 % U.S. based customer support. Located in Scottsdale, AZ, with 3 000 employees nationwide, Consumer Cellular has earned recognition as the most awarded wireless brand for customer service, ranking #1 in customer service and #1 in network coverage and satisfaction among carriers in 2024.

Minimum Salary: $44,100
Maximum Salary: $57,750
Compensation reflects anticipated base salary based on current national data; minimums and maximums may vary by location.

• Competitive base pay with potential for shift differential, overtime, and bonus pay
• Medical insurance (98 % company‑paid for full‑time employee coverage)
• Dental and vision insurance (100 % company‑paid for full‑time employee coverage)
• 401(k) company match of 100 % up to 6 % of pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30‑day waiting period*
• 6 company‑paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1× annual earnings (100 % company‑paid)
• Long‑Term Disability insurance (100 % company‑paid)
• Employee Assistance Program (100 % company‑paid)
• Education reimbursement
• Employee rewards program
• Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.

Pre‑employment background check and drug screen is required.

Primary

Location:

United States – Washington – Vancouver

Job:
Retail Management

Schedule:

Full‑time

Travel:
No

Job Posting:
Jan 2, 2026

Unposting Date:
Jan 8, 2026