Business Development Manager – New Business; MO, GA, IL, TX, CO, WA

IMPACT Group is a certified woman‑owned career coaching firm based in St. Louis, MO that focuses on relocation, outplacement, and leadership development solutions. Our team of 300+ is united on one idea:
People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group is by their side providing one‑on‑one coaching, innovative technology, and personalized job search or career development programs to help them find the best career path for them.

We’re on a mission to maximize human potential in an increasingly tech‑enabled world. While partnering with companies of all sizes—large and small, national and global—our business model emphasizes the importance of providing the highest quality of services available to transitioning employees and their families. Be a part of moving careers forward!

The Business Development Manager – New Business will work to establish and expand IMPACT Group’s footprint by focusing on three main areas: managing current relationships with cross‑selling and upselling; generating new business in leadership development and outplacement; and serving as a subject‑matter expert in leadership and outplacement to help understand client needs and scope client projects. This role is nearly fully remote with about 10‑15% travel to clients.

Ideal candidates will currently reside MO, IL, GA, CO, WA, or TX.

• Managing current relationships including cross selling and up selling:
  • Carries an individual quota consisting primarily of current accounts with the goal of growing current business and finding new opportunities with each account.
  • Ensures renewal, growth and profitability of assigned accounts by product line.
  • Manages client retention through excellent service and strong internal and external relationships.
  • Interacts with clients on a strategic level and builds and maintains relationships with multiple stakeholders at each client, including high‑level stakeholders.
  • Develops annual account plans in conjunction with manager and all appropriate internal stakeholders.
  • Works with the Account Management and Operations teams to resolve any customer or client needs.
  • Utilizes  (SFDC) to track potential business opportunities.
  • Develops and maintains mastery in positioning and leveraging IMPACT Group services and solutions to customers.
• Generating new business for IMPACT Group:
  • Sells new business with net new customers.
  • Utilizes conceptual selling and strategic selling principles to target and win business for IMPACT Group.
  • Works with the marketing team on following up on qualified leads to turn those leads into customers via targeted outreach and follow‑up.
  • Carrying an individual quota and seeking new opportunities to develop IMPACT Group’s presence with new and existing customers for leadership development and outplacement.
  • Creates and implements a territory plan for acquiring new customers in the region.
  • Prospects for leads using a variety of strategies including leveraging personal networks, Linked In, networking events, referrals, etc.
  • Utilizes  (SFDC) to track prospects and potential business opportunities.
  • Develops and maintains mastery in positioning and leveraging IMPACT Group services and solutions to customers.
• Serving as a subject‑matter expert in leadership development and outplacement to help understand client needs and scope client projects:
  • Supports senior client‑level relationships; makes presentations to clients, establishing credibility through expertise.
  • Serves as a subject‑matter expert in leadership and outplacement programs with clients, providing examples and stories to help communicate the results and impact of the work we do.
  • Evaluates client needs in conjunction with the leadership and outplacement delivery teams.
  • Proposes existing solutions or, when required, discusses options for tailored programs in conjunction with the solution expert to meet the clients’ needs.
  • Writes proposals and statements of work detailing leadership and outplacement solutions.