Auto Parts Counter Professional

Join to apply for the Auto Parts Counter Professional role at The Parts Authority
.

Parts Authority, founded in 1972, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, we have more than 200 locations servicing customers in New York, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Ohio, Georgia, Florida, Texas, Arizona, California, Oregon and Washington.

What makes Parts Authority different is OUR TEAM. We have a team of professionally trained, experienced counter people to assist customers in finding the right parts and the right brand for each application.

• Build and maintain productive, long‑lasting relationships with existing customers.
• Get the sale – close sales to achieve goals.
• Work with customers in a professional, courteous manner.
• Become familiar with customers and their needs.
• Locate parts that are difficult to find and negotiate with vendors to ensure the best deal.
• Accurately quote parts to customers.
• Follow up with customers who have not ordered recently and ensure they have purchased quoted parts.
• Track lost sales.
• Promote company specials.
• Assist another counterman when necessary.
• Foster and qualify new sales opportunities with new and existing customers.
• Fulfill customer orders from installers, fleets, municipalities and car dealerships to sell auto parts, tools, shop equipment and programs.
• Perform other duties as assigned.

• Minimum 3 years’ experience in counter sales in a highly competitive market; prior success selling wholesale auto parts, particularly in the aftermarket industry, preferred.
• Exceptional phone skills: positive, enthusiastic and attentive tone; clear enunciation and excellent listening skills.
• Existing customer base a plus.
• Excellent negotiation, interpersonal and communication skills (both written and verbal).
• Knowledgeable and passionate about delivering exceptional customer service and exceeding sales goals.
• Ability to build and maintain lasting business relationships.
• General automotive knowledge preferred.
• Results focused, producer, closer, committed to growth.
• Experience with POS system a plus.
• Proficient in MS Office applications, specifically MS Word and Excel preferred.
• Time management and organizational skills.
• Multi‑lingual:
  Spanish and/or Chinese (Mandarin or Cantonese) a plus.
• Ability to act and operate independently to accomplish objectives.
• Outgoing and assertive personality with a “can‑do / seize‑the‑day” attitude, tenacity in pursuit of goals.

• Medical, Dental, and Vision Insurance.
• Flexible Spending Accounts – Healthcare and Dependent Care.
• Company‑paid life insurance.
• 401(k).
• Paid Time Off, including vacation and sick time.
• Excellent advancement opportunities.

We will give preference and top pay to candidates with many years of directly relevant experience.

USD $18.78/hr.

We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non‑job‑related medical condition or handicap, or any other legally protected status.

Seniority level:
Mid‑Senior level |

Employment type:

Full‑time | Job function:
Sales and Business Development | Industries:
Motor Vehicle Parts Manufacturing.