Account Manager

Company Description

AWP Safety is a rapidly growing national safety services provider committed to protecting our customers' people, businesses, and time. AWP Safety is America's Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications. Our team of 9,000+ professionals helps secure 2,000 work zones every day - ensuring customer crews, drivers, and our teams get home safely. The company's capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support.

We are committed to keeping people safe. That includes drivers, pedestrians, workers, and everyone else at a site we serve. To succeed in this mission, we employ safety experts and well-trained crews. America's roads and work zone professionals need and deserve AWP Safety protection.

Job Description

Job Summary

The Account Manager will secure profitable business for their branch(es) and the company by selling the company's portfolio of services, rentals, and products to potential and existing energy, broadband, transportation, and construction customers with who they develop and maintain effective customer/vendor relationships. The Account Manager is expected to meet or exceed sales/margin targets by using proper planning, effective sales presentations, a thorough understanding of industry trends and our competitors' positions in the market, and continuous follow-up before and after the sale.

The Account Manager will also conduct studies of their assigned territory, identify new potential customers and their needs, emphasize the advantage of engaging with our company, and implement strategies to attract and retain customers through effective collaboration with Operations and other key departments. This position is an active hands-on role requiring routine weekly travel, primarily within an assigned sales territory.

Key Responsibilities

* Responsible for attending and conducting weekly sales and cold call appointments with key decision makers on potential and existing accounts including, but not limited to, visiting the customer's facility and/or job site, video and phone calls, email, etc.

* Build and maintain a solid and qualified pipeline, establishing professional customer/vendor relationships with appropriate customer contacts at all levels in relevant departments such as purchasing, engineering, project management, quality assurance, senior leadership, etc.

* Proactively identify and secure opportunities to help customers solve problems, quote on customer requirements, assist in providing job estimates, provide technical assistance as needed, and keep customers up to date on new developments

* Maintain involvement in execution of customer's project/order to ensure that all services and products are meet or exceed the contracted expectations and conditions by consistently collaborating with Operations, Billing, and other key departments

* Effectively convey the Company's focus on safety to employees and customers, and promote the company's network of companies ability and commitment to deliver safe, high-quality, and on-time services

* Network as key point of contact for sales within assigned territory, identifying and executing on opportunities to increase sales by participating in various events, including but not limited to trade shows, association meetings and conferences, industry events, etc.

* Track and regularly provide reports on all activity, target achievement, sales forecasts, lost business, orders and quotes, problems and recommended solutions for customer/vendor relationship or project concerns, changes in assigned territory or industry trends that may affect the Company, etc.

* Collaborate with Inside Sales, Billing, and Branch and Area Managers on sales strategies and procedures

* Other duties as assigned by leaders in Operations, Sales, or Corporate

* Perform all other duties as assigned.

Qualifications

* High school diploma or equivalent required;
Bachelor's degree preferred

* Formal sales training preferred

* Minimum 2 years of experience in sales required, 3-5 years of experience strongly preferred, some experience in B2B outside sales.

* Experience in construction, traffic control, infrastructure, or related industries strongly preferred

* Strong written and oral presentation and communication skills in English, bilingual Spanish is a plus

* Strong customer orientation with demonstrated experience developing strong partnerships by understanding and anticipating business needs of the customer and maintaining customer satisfactions

* Proven track record of growing market share, including using cold calls to establish new accounts

* Proven ability to manage sales and profits against forecasts and targets

* Results-driven, high-energy, resourceful, self-motivated, able to work independently, and has a positive, "make it work" attitude

* Proficient in using technology such as MS Office, CRM, business-related social media, etc.

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