Field Service Technician - Columbus, GA

At Core Health & Fitness, our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like Stair Master, Schwinn, Nautilus, Star Trac, Throwdown, Wexer, and we’re still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry.

At Core we are committed to building an energetic, diverse, and inclusive workspace. We value our differences and see community strength in diversity and representation. We’re always on the lookout for innovators, dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves, our business partners, and our communities. If you’re looking for a fulfilling career in helping people, find the best version of themselves, you’ve come to the right place.

We are looking for Field Service Technician - Columbus, GA to join our growing team.

We offer Medical, Dental, Life, Long-term nd Short-term Disability, 401K with Matching dollars, Pet Insurance and much more!

General Position Summary Under the direction of the Regional Field Supervisor, The Field Service Technician is responsible for repairing/servicing all products in the Core Health & Fitness product lines. These include Nautilus, Stair Master, Star Trac, Schwinn, Throwdown and Wexler. Develop and sustain customer satisfaction and loyalty through exemplary maintenance and repair of all brands. Duties include performing service work, assist with new product installations;

along with timely and accurate documentation of work performed. Instill customer confidence in Core Health & Fitness product lines by providing timely maintenance with friendly and knowledgeable customer support.

Essential Functions / Major Responsibilities Basic knowledge of the fitness industry

Basic knowledge and experience in technical and mechanical problem solving.

Knowledge in the use of hand tools (Example: wrenches, screwdrivers, ratchets, drills, voltmeter, etc.)Ability to recognize and solve problems in a timely manner.

Ability to accept and meet deadlines.

Strong sense of urgency to achieve a high percentage of goals.

Willing to assist teammates when needed.

Ability to establish and maintain a strong working relationship with a diverse group of co-workers, customers, and vendors.

Contributes to a positive working environment.

Demonstrates effective interpersonal, verbal, and written communication skills.

Ability to achieve a high level of accuracy

High attention to detail and commitment to world-class quality

Able to follow tasks through to completion in a timely manner without sacrificing quality.

Skilled in planning, organization, and establishing multiple priorities for work assignments.

Specific

Job Requirements State issued valid driver’s license

Successfully complete a background screening to include a Motor Vehicle Report.

Ability to drive and house/park a commercially tagged vehicle.

Ability to travel outside the regular service area domestically up to 25%.Minimum of 1-3 years’ experience in a customer facing technical support or service roll required.

Basic knowledge of mechanical/technical problem solving required

Experience with standard trouble shooting and diagnostic methods for electro/mechanical equipment in the field.

Ability to read and understand technical drawings

Working knowledge of Microsoft Office Suite and similar communication related software.

Experience with Sales Force software.

Working knowledge of fitness industry preferred.

Responsibilities of the Field Service Technician Accepts, schedules, and completes work orders within 48 hours.

Ensure all service calls are documented (start to completion) and Service…