Site Operations Coordinator

Axogen is committed to building and maintaining a strong and gratifying company culture that fosters professional growth. Our hands‑on and personal approach makes transitioning to a new job a seamless and enjoyable process. Most benefits are effective on day one!

Axogen is an equal‑opportunity employer and does not discriminate against applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or veteran status.

• Friendly, open, and fun team culture that values unique perspectives
• Company‑wide dedication to profoundly impacting patients’ lives
• Comprehensive, high‑quality benefits package effective on date of hire
• Educational assistance available for all employees
• Matching 401(k) retirement plan
• Paid holidays, including floating holidays, to be used at your discretion
• Employee Stock Purchase Plan
• Referral incentive program

Our business purpose is to restore health and improve quality of life by making restoration of peripheral nerve function an expected standard of care. We aim to lead the markets we serve by always requiring the solutions we offer patients and caregivers provide an improved benefit‑to‑risk profile as compared to existing standards of care. To ensure we deliver improved benefit‑to‑risk solutions, we will guide and expect the market and design requirement specifications underlying our engineering, business development, and clinical research activities, objectively target advancements in standards of care.

The Site Operations Coordinator plays a critical role in ensuring the smooth operation of the Axogen Processing Center (APC) by managing day‑to‑day office activities, supporting operational leadership, coordinating cross‑functional requests, and helping maintain a clean, compliant, and professional workplace environment. This position serves as the central hub for administrative workflows, facility needs, office logistics, and employee/visitor support, ensuring the site operates efficiently and aligns with Axogen’s mission, values, and GMP expectations.

• High school diploma or GED required; associate or bachelor’s degree preferred.
• Minimum 2 years of administrative, operations, or workplace coordination experience.
• Experience in biotech, medical device, manufacturing, or other regulated environments preferred.
• Strong organizational, planning, and multitasking abilities.
• Excellent verbal and written communication skills.
• High attention to detail with a sense of urgency.
• Ability to handle sensitive information with professionalism and confidentiality.
• Proficiency with Microsoft Office Suite, Teams, Outlook; familiarity with systems such as Paycor, Master Control, and Smartsheet is a plus.
• Ability to build positive relationships across all levels of the organization.

• Greet visitors and related deliveries to the facility.
• Serve as the primary point of contact for administrative requests, incoming communications, and onsite assistance.
• Manage daily office activities including scheduling, correspondence, supply ordering, and document routing.
• Coordinate with vendors, service providers, and contractors supporting the site.
• Draft internal communications (video boards), meeting notes, agendas, and site announcements as needed.
• Support onboarding logistics (IT/Facilities requests, welcome materials, training binders, desk setup).
• Coordinate facility‑related needs such as janitorial requests, badge access, office equipment support, and meeting room setup.
• Oversee breakroom supplies, visitor management, mail handling, and resource allocation.
• Partner with Facilities and Maintenance, Environmental Health and Safety, Human Resources, Information Technology, Quality, Finance and Operations leaders to ensure timely resolution of site issues.
• Assist with communication, site logistics, and administrative tasks supporting Operations, Quality, Environmental Health and Safety, and Engineering.
• Support document control activities consistent with regulated…