Safety/Driver Relations Coordinator; OMJ/MC
Listed on 2026-01-05
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Transportation
Transportation Logistics, Transportation Manager
Carter Express – Driver Onboarding & Safety Coordinator
Shift: First Shift
Salary Range: $45,000 – $55,000
POSITION SUMMARYTo ensure that Carter Express, Inc has an effective driver onboarding and training program through which the company can retain safe and professional drivers.
ESSENTIAL DUTIES and RESPONSIBILITIES- Manage and facilitate local driver orientation. Create a positive first impression of Carter Express, Inc. for newly hired drivers.
- Set up technology for hosting weekly orientation class.
- Manage orientation paperwork completion and communicate back to the orientation group.
- Answer driver questions or communicate with specific departments for answers to inquiries.
- Assist the Safety Department with daily tasks. Monitor triggered Smart Drive event videos, counseling drivers on unsafe behaviors and documenting the counseling. Coordinator should conduct a minimum of 25 coaching events per week.
- Coaching can and should include positive phone calls to drivers with low scores.
- Coordinator will update driver counseling record daily.
- Coordinator will assist Director of Safety in virtual coaching sessions. Assist with Samsara HOS edits when required. Conduct accident / injury investigations and report them to corporate headquarters.
- Complete safety incident root cause analysis and provide corrective action recommendations.
- Provide ongoing additional driver training for new drivers and remedial training as necessary.
- Act as local Driver Relations representative for our Carter Express Drivers Coordinator will be a liaison between the drivers and local and corporate management on any issue the drivers may experience.
- Coordinator will make 3-5 outbound “check-in” calls a week to drivers (can be combined with positive coaching calls sometimes).
- Coordinator will maintain communication with corporate Driver Relations team on check-in calls and any issues that arise.
High School diploma or equivalent required.
EXPERIENCE- Trucking or Logistics Experience Preferred.
- CDL Preferred.
Basic computer and Microsoft product skills required.
BENEFITSCarter Express offers a full, competitive benefits package, including :
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Paid Vacation
- Paid Holidays
- 401(k) Plan
- Motor Vehicle Record Check
- Drug Screening
- Criminal Background Check
- Physical Exam
At Carter Express, INC / Carter Logistics LLC, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity / expression, age, marital status, disability, or any other legally protected characteristic. Carter Express, INC / Carter Logistics LLC hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
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