Clinical Support Administrator

We are hiring a Clinical Support Administrator to join our Teks Med team. The Clinical Support Administrator plays a key role in supporting the daily operations of the clinic, ensuring a seamless experience for clients and efficient coordination of services.
Responsibilities   Oversee day‑to‑day clinic operations to ensure efficient workflow
Maintain a clean, safe, and professional environment for patients and staff
Provide friendly, timely assistance to customers via phone, email, and in person
Schedule services and appointments for clients
Welcome and assist clients upon arrival to the clinic at the front desk
Maintain thorough records of client interactions, including verbal discussions and email communications
Process, upload, and manage medical documentation within the claims management system
Ensure all patient records and documentation are accurate, complete, and up to date
Review and process prior‑authorization requests based on established guidelines
Provide timely updates and relevant file‑management information to all parties
Qualifications   Experience in a healthcare, clinic, or customer service environment
Strong customer service and communication skills, engaging professionally and empathetically with clients in person, over the phone, and via email
Post‑secondary education completion

Experience with scheduling systems, electronic medical records (EMR), or claims‑management platforms is considered an asset
Solid administrative and organizational skills with a high level of attention to detail and documentation accuracy
Ability to handle sensitive and confidential information with discretion and professionalism
Proficiency in Microsoft Office (Outlook, Word, Excel) and general computer systems
Ability to communicate in Spanish is an asset
Benefits   Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
Health & Wellness offerings, including mental health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation
Salary Range  The base salary for this position is between $40,000 - $45,000 annually. This represents base salary only and does not include other variable compensation components such as annual bonus or commission.
EEO Statement  If you require an accommodation or an alternative format of any posting, please reach out to

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