Administrative Assistant at BrokerLink

Join Broker Link in Woodbridge, Ontario as an Administrative Assistant focused on customer service and administrative support. Your organizational skills will shine as you assist teams and ensure streamlined operations.

As a full-time Administrative Assistant, you will provide essential support to the life and group benefits teams. Engage in policy delivery, manage daily correspondence, and create client profiles.

Your role will significantly enhance our commitment to excellent customer experiences.

Key Responsibilities:

• Provide support for policy delivery and renewals

• Handle daily correspondence in the broker management system

• Assist in creating new client profiles and triaging leads

• Prepare monthly referral bonuses and assist with licensing duties

• Provide backup for billing reports and quality checks

Requirements:

• Strong interpersonal and organizational skills

• Post-secondary education required

• Familiarity with Epic is a plus

• Excellent verbal and written communication skills

• Proficient in MS Office (Word and Excel)

Bring your attention to detail and customer-centric mindset to Broker Link as we grow our team!
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