Customer Support Administrator at Rentokil Terminix

Enhance your customer service career with Rentokil Terminix as a Support Services Administrator in Concord, ON. Provide world-class support for commercial and residential clients while fostering strong relationships with branch teams.

This role is essential in maintaining customer satisfaction and requires two years of administrative experience in a professional setting. Key responsibilities include entering data in CRM, managing invoices, and addressing client concerns. You will support our branch managers and technicians, ensuring seamless operations.

Key Responsibilities:

• Enter new contracts and product sales into CRM

• Maintain customer accounts and billing updates

• Process daily and month-end invoicing accurately

• Upload invoices to customer portals as needed

• Assist in resolving customer disputes with the accounting team

Requirements:

• 2+ years of administrative experience in busy environments

• Proficient in Microsoft Office and Google Suite

• Strong attention to detail and analytical skills

• Excellent verbal and written communication

• High School Diploma required; college or university preferred

Drive client satisfaction and operational efficiency with expert support services at Rentokil Terminix.
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