Legal Receptionist

Thornhill, Canada | Posted on 09/21/2026
Legal Receptionist – Full-Time, In Office

Location:

Thornhill, ON

Job Type:  Full-time, Permanent

Salary:  $23–$27 per hour

About Our Client
Our Client is an established, client-focused law firm serving clients throughout Toronto and the GTA. With extensive experience in Real Estate and Business Law, the firm is committed to providing knowledgeable legal services while maintaining a high standard of professionalism, responsiveness, and personal client care.

The firm takes pride in building strong client relationships through trust, transparency, and a welcoming service experience.

The Opportunity
Our Client is seeking a  professional, organized, and client-focused Legal Receptionist  to join their Thornhill office on a full-time, in-office basis.

As the first point of contact for clients, visitors, and callers, you will play an important role in creating a professional, welcoming, and organized front-office environment. This position is ideal for someone who enjoys working with people, takes pride in providing excellent service, and is comfortable balancing reception responsibilities with administrative support.

Key Responsibilities
Front Desk & Client Experience
Greet clients, visitors, and couriers warmly and professionally

Answer, screen, and direct incoming calls, take accurate messages, and make outgoing calls as required

Maintain a professional, welcoming, and client-ready reception area

Assist clients with intake forms and collect or copy identification and other required documentation

Communicate professionally with clients, lawyers, clerks, opposing law offices, court staff, and other stakeholders

Handle confidential client information and legal documents with discretion

Scheduling & Administrative Support
Schedule appointments, consultations, and meetings, including confirmations, changes, and cancellations

Coordinate calendars and meeting logistics

Prepare and send routine emails, letters, and other correspondence using firm templates and formatting

Photocopy, scan, print, and prepare documents for lawyers and staff

Receive, sort, and distribute incoming mail, courier packages, faxes, and legal documents

Maintain accurate paper and digital filing systems and organized records

Complete data entry and document organization

Monitor office supplies and assist with day-to-day office operations

Client Intake & Follow-Up
Contact prospective clients who have requested appointments

Ensure intake information is complete and directed to the appropriate lawyer or practice area

Communicate next steps clearly and professionally

Use discretion, patience, and professionalism when assisting clients who may be stressed or upset

General Office Support
Provide administrative assistance to lawyers, clerks, and other team members as needed

Assist with tasks that support the smooth operation of the office

Contribute to a professional, respectful, and service-oriented workplace

Qualifications
2+ years of reception or office administration experience

Previous experience in a  law firm or professional services environment is strongly preferred

Strong verbal communication and professional phone presence

Excellent written communication skills with strong grammar and attention to detail

Professional, polished, personable, and welcoming manner

Highly organized with the ability to manage multiple priorities and deadlines

Strong customer-service skills and a genuine interest in helping clients

Proficient with Microsoft Office, including Outlook, Word, and Excel

Experience with  Unity and/or Soluno is a strong asset

Ability to work independently while contributing positively to a collaborative team

Experience in real estate or business law is an asset