National Account Coordinator

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We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long‑term success for all parties involved.

• Job Title: National Account Coordinator
• Location: Vaughan, ON (Hybrid)
• Seniority Level: Associate
• Employment Type: Full-time
• Industries: Staffing and Recruiting

We are seeking a detail‑oriented and proactive Account Coordinator with experience working with major retail customers to support our client’s growing operations. The ideal candidate has a strong background in pricing management, client support, and coordination across departments.

• Salary: $65, plus profit sharing twice per year
• Full employer paid benefits
• Pension plan
• Opportunities for advancement and career growth
• Opportunity to work for an established, global employer in business over 100 years
• Flexible hybrid work schedule
• A collaborative leadership team and a company culture that values innovation, diversity, and employee success.

• Coordinate and manage National sales programs.
• Implement and maintain pricing and costing for National Accounts.
• Create, maintain and update sales management reporting tools, PowerPoint presentations and customer analytics.
• Update leads, quotes and contacts in CRM.
• Work collaboratively with National Account Managers to create and implement business opportunities.
• Participate and engage in customer meetings via Teams or in person.
• Under direction of Management, negotiate with manufacturers, prices and conditions to finalize new agreements and/or retain customers.
• Assist in preparation of National business and tender proposals for paper, packaging and large format.
• Maintain pricing tools to be used in the market for National clients.
• Coordinate and participate in industry events including trade shows and industry networking events.
• Forecasting and reporting (back orders, sales demand).
• Analyze products within different locations, purchasing and internal systems to maximize our fill rates and level of service.
• Review customers’ websites for accuracy of products; provide images, UPC and other product attributes to customers.

• Post‑secondary education in Business, Marketing, or other relevant area of study.
• 2 or more years of experience in a similar role (e.g., Inside Sales, Account Management, B2B Customer Service, Sales Administration, Sales Coordination, Pricing Coordinator, etc.).
• Experience in the print, display, packaging, paper industry is an asset. Experience working with major retailers (Walmart, Staples, etc.) is preferred.
• A high sense of urgency and ability to prioritize is essential.
• Excellent communication skills (written and oral). Bilingual French and English proficiency is an asset.
• Highly organized, detail‑oriented, accurate, and analytical.
• Strong problem‑solving and critical‑thinking skills with a proactive approach to tasks.
• Computer proficiency, including expertise with MS Office Suite, ERP and/or CRM experience; strong PowerPoint skills are essential. A creative eye and ability to produce appealing presentations is an asset.
• Strong work ethic: reliable, punctual, accountable, team‑oriented, able to self‑manage, motivated.
• Valid driver’s license with ability to travel occasionally within the GTA.