Manager Process Improvement and Planning

Lead process improvement and planning at Canadian Blood Services while working hybrid, with at least 40% onsite presence required. Strategic initiatives support Collections division priorities.

As Temporary Manager, Process and Planning, you will connect people, processes, and priorities across the Collections Strategy and Integration team. The work includes business process improvement, operational integration, divisional planning, organizational readiness, and continuous improvement. You will help enable divisional objectives through coordinated planning and informed decisions.

• Lead strategic initiatives supporting Collections division priorities and operational excellence
• Oversee business process development, implementation, and continuous improvement
• Coordinate planning, priorities, dependencies, and strategic initiative execution
• Maintain process maps and identify workflow improvement opportunities
• Support surge preparedness, risk identification, and operational readiness

• University degree or equivalent education, training, and experience
• Project management education or complex project leadership experience
• Progressive leadership experience in planning, process improvement, or strategy
• Experience with process mapping, design, improvement, and change management
• Strong communication, facilitation, analytical, organizational, and planning capabilities

Apply project management, process improvement, and planning expertise to strengthen operational integration across Canadian Blood Services’ Collections division.