Subrogation Coordinator

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Job description:

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program
• Continuous learning through our robust corporate curriculum and education reimbursement program
• Incredible rewards, travel incentives, and product and service discounts
• Pay-for-performance and best-in-class recognition programs
• Competitive benefits that include a defined contribution plan, personal spending account, and more

Join our growing team where everyone belongs!

What You Will Do

• Review documents to determine recovery or salvage remittance
• Order all police reports as required
• Ensure adequate reserving practices
• Identify responsible parties and create recovery packages
• Proactive diary management and follow-up calls with members, TPA, PC’s, etc.
• File reporting as per company procedure, including processing payments
• Provide immediate and effective responses through written/telephone communication to lawyers, clients, third parties
• Ongoing processing of claims, liability and quantum investigation, needs analysis, and customer service
• Ensure proper reserves are established

Who You Are

• Post-secondary education and related work experience
• Minimum 1 year experience in claims, subrogation, or collections
• Property/Auto Claims experience is an asset
• Excellent customer service skills
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Ability to work in cross-functional teams
• High attention to detail
• Strong negotiation and analytical skills

Please note:

Internal applicants should apply online within 10 business days of posting.

We are an equal opportunity employer committed to providing employment accommodations in accordance with the Ontario Human Rights Code and AODA. If you require accommodations during the recruitment process, please notify us.

• Entry level

• Full-time

• Other

• Motor Vehicle Manufacturing and Insurance