Parts Counter Person
Job in
Vaughan, Ontario, Canada
Listing for:
Toromont Cat
Full Time
position
Listed on 2026-02-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Salary/Wage Range or Industry Benchmark: 54975 - 61000 CAD Yearly
CAD
54975.00
61000.00
YEAR
Job Description & How to Apply Below
Toromont Cat is looking for a Parts Counter Person to join their team in Concord! The Parts Counter Person plays a vital role in customer service at our Branch as the key customer contact for advising and distributing parts and consistently providing superior service.
Compensation
: $54,975 to $61,000
As a Parts Counter Person , YOU will experience:
Working within one of the safest organizations in the industry where your safety and well-being are our most important priorityWorking for the best in class equipment dealer and with the premium Caterpillar brandOpportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your successCompetitive total rewards including: wages, benefits, and premiums (as eligible)An opportunity for flexible work schedules and opportunities across multiple locations across Eastern CanadaIn a typical day, YOU will:
Demonstrate workplace safety, environmentally sound and healthy behaviours at all times in support if Toromont’s Health and Safety Policy, Programs and initiativesMonitor customer order picking system to ensure orders are completed in a timely, efficient and accurate mannerProvide exceptional customer service by locating customer orders stored in the warehouse and delivering products to the front counterCoordinate arrangements for large orders to be loaded on the lift truck in a timely mannerProactively clean all inventory shelving and loading docks to maximize use of areaAct on all transfers and returned core items in a timely and accurate mannerReceive and process returned parts in a timely and accurate mannerAssist with customer inquiries as requested and ensure high level of customer service and satisfactionMust-haves for this role:
Post Secondary Education and 2 years experience in a similar retail or truck parts counter environmentTechnical aptitude and knowledge of CAT products would be an assetA safety conscious team player with commitment to deliver internal and external customer service excellence continuously with a sense of urgencyExcellent communication and interpersonal skills to interact with all levels of cross functional teamsHighly organized with the ability to effectively achieve results in a fast-paced and demanding environmentA mindset for continuous improvement and ability to manage multiple and changing prioritiesProficient with computers and Microsoft Office ApplicationsKnowledge of CAT systems or experience with CAT parts operations or similar systems would be an assetWilling and able to work flexible hours in support of the business needsAbout Toromont Cat
With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers!
When you join our team, you become a member of the Toromont family. Your success is our success!
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