AB Claims Coordinator

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Are you ready to join an award‑winning, purpose‑driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience.

• Work‑life harmony with access to an award‑winning holistic wellness program.
• Continuous learning through our robust corporate curriculum and education reimbursement program.
• Incredible rewards, travel incentives, product and service discounts.
• Pay‑for‑performance and best‑in‑class recognition programs.
• Competitive benefits, including a defined contribution plan, personal spending account, and more.

What You Will Do

• Send application packages to clients via email/mail.
• Complete and send correspondence to clients, legal representatives and other interested parties.
• Correspond with vendors for the scheduling of insurer examinations.
• Provide department support by matching mail for claims files, distributing and responding to department voicemail messages, and maintaining department software.
• Payment of invoices as directed by adjusters and leadership.
• Set up new claims.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted. We may use AI tools to support our recruitment process.

• Post‑secondary education is required; working towards CIP designation is preferred.
• Minimum of 1 year claims experience or experience working within the health care industry.
• Strong keyboarding and data entry skills.
• Excellent customer service and interpersonal skills.
• Exceptional communication skills both written and oral.
• Strong organizational and time‑management skills coupled with strong decision‑making skills.
• Experience with Microsoft Office platform.

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.