Job Description & How to Apply Below
This position is crucial within the call center environment, requiring a focus on customer relations and accurate data management. You will be responsible for addressing customer questions and generating sales from leads while maintaining communication standards. Your ability to manage a busy work environment will enhance customer satisfaction.
Key Responsibilities:
• Assist customers via phone and email inquiries
• Provide accurate price quotes for glass products
• Maintain consistent communication with customers
• Manage invoicing, cancellations, and enquiries
• Generate sales from online inquiries and perform other assigned duties
Requirements:
• High School diploma or equivalent
• Strong communication skills, both written and verbal
• Good customer relations capabilities
• Ability to work well with others in a team
• Skill in handling frequent interruptions
Contribute to PGW's commitment to outstanding customer service by utilizing your product knowledge and communication skills.
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