PGW Customer Service Representative

Join PGW as a Customer Service Representative, specializing in glass product inquiries and price quotes. Handle customer communications and ensure a seamless service experience.

This position is crucial within the call center environment, requiring a focus on customer relations and accurate data management. You will be responsible for addressing customer questions and generating sales from leads while maintaining communication standards. Your ability to manage a busy work environment will enhance customer satisfaction.

Key Responsibilities:

• Assist customers via phone and email inquiries

• Provide accurate price quotes for glass products

• Maintain consistent communication with customers

• Manage invoicing, cancellations, and enquiries

• Generate sales from online inquiries and perform other assigned duties

Requirements:

• High School diploma or equivalent

• Strong communication skills, both written and verbal

• Good customer relations capabilities

• Ability to work well with others in a team

• Skill in handling frequent interruptions

Contribute to PGW's commitment to outstanding customer service by utilizing your product knowledge and communication skills.
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