Vaughan Bilingual Customer Service Specialist

Join a thriving team as a Bilingual Customer Service Specialist in Vaughan, Ontario, equipped with the flexibility of a hybrid work model. This 6-month contract role seeks professionals with 3–5 years of experience in customer-focused environments.

In this position, your bilingual abilities will be key as you handle customer inquiries, facilitate order management, and promote effective communication across teams. A commitment to a customer-first mindset and strong organizational capabilities will define your success in this role.

Key Responsibilities:

• Address inquiries regarding product details and order status

• Accurately process and follow up on customer orders

• Collaborate with teams to resolve customer issues

• Proactively notify customers about order delays

• Suggest alternatives based on customer needs

Requirements:

• 3–5 years in customer service or inside sales

• Fluent in both English and French, spoken and written

• Strong organizational skills and detail-oriented approach

• Familiarity with CRM systems like Salesforce

• Proven ability to work collaboratively across teams

Leverage your bilingual skills and organizational talents in this engaging Vaughan role.
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