Travel Operations Manager – Wedding Groups

Dreamwed is hiring a Travel Account Manager to join our growing team in Vaughan. This is a full-time, in-office role suited for someone who thrives in a fast-paced, client-focused environment and is passionate about travel and destination weddings.

As a Travel Account Manager, you will be responsible for managing all travel logistics for destination wedding groups. You will serve as the primary point of contact for clients and their guests, ensuring a seamless and high-quality experience from booking through travel completion.

• Manage end-to-end travel arrangements for wedding groups, including accommodations, airport transfers, and related logistics
• Act as the main point of contact for all guest inquiries, requests, and issue resolution
• Coordinate closely with resorts, suppliers, and internal wedding planning teams
• Track bookings, payments, rooming lists, and travel details using Excel, Google Sheets, and CRM systems
• Maintain accurate records and ensure all timelines and deadlines are met
• Provide exceptional client service through clear and professional email and phone communication
• Proactively identify and resolve travel-related challenges for clients and guests

• Strong communication skills in English (spoken and written);
  Hindi and Punjabi are a strong asset
• Highly organized with strong attention to detail and the ability to manage multiple groups simultaneously
• Tech-savvy with proficiency in Excel, Google Sheets, and email communication tools
• Experience in travel, hospitality, or event coordination is preferred
• Must have or be willing to obtain TICO certification
• Ability to work independently and as part of a team in a fast-paced environment
• Location:
  
  In-person at our Vaughan office
• Schedule:
  
  Monday to Friday, 10:00 AM – 6:00 PM
• Competitive fixed salary plus performance-based incentives and bonuses
• Health and medical benefits
• Paid vacation and sick days
• All travel expenses covered by the company when required
• Opportunity to travel internationally 2–3 times per year

• Join a dynamic and growing team specializing in destination weddings. This role offers the opportunity to work closely with clients on meaningful life events while building a rewarding career in the travel and wedding industry.