Customer Service Broker – Insurance Solutions

Become a key player as a Customer Service Broker with isure, the fastest-growing online insurance brokerage in Vaughan. Deliver exceptional service while managing personal lines customer relationships and business growth.

At isure, we are looking for a dedicated Personal Lines Customer Service Broker eager to develop and thrive in a supportive team environment. You will engage with clients to understand their insurance needs, assist with claims, and develop renewal strategies.

The right candidate will excel in customer service and communication.

Key Responsibilities:

• Create and nurture relationships with clients

• Evaluate and discuss insurance needs with attendees

• Answer policy-related questions with precision

• Manage renewals, endorsements, and marketing efforts

• Guide customers through the claims process

Requirements:

• RIBO level 1 license needed

• At least 2 years as a licensed customer service broker

• Exceptional relationship-building skills

• Strong attention to detail in communication

• Ability to troubleshoot and work under pressure

If you’re customer-focused and ready to grow, isure is the place for you.
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