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Order Processing Customer Service Associate
Job Description & How to Apply Below
The 12-month contract offers a unique opportunity to engage directly with customers while handling their orders. You will process requests, track shipments, and maintain essential documentation aligned with SOX. Proficiency in JDE and a proactive approach to resolving customer issues are vital for success.
Key Responsibilities:
• Accurately process orders and input details into JDE
• Communicate updates and shipment statuses to customers
• Address inquiries and manage documentation effectively
• Ensure files are compliant with SOX regulations
• Work collaboratively with internal teams on order matters
Requirements:
• At least three years of customer service experience
• Manufacturing experience preferred but not mandatory
• Detail-oriented with excellent communication skills
• Experience with JDE software is beneficial
• Strong passion for providing outstanding customer service
Apply your customer service expertise to strengthen order management and enhance client satisfaction.
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Position Requirements
10+ Years
work experience
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