Customer Service Representative at BMO

Elevate your career with BMO as a Customer Service Representative. Deliver outstanding service while helping customers with personalized financial solutions in a retail banking environment.

BMO is seeking dedicated individuals for its Customer Service Representative role. You will engage with customers to understand their banking needs, provide advice on financial products, and ensure a smooth transactional experience. This role is ideal for those eager to enhance customer interactions while collaborating with a dynamic branch team.

Key Responsibilities:

• Identify and address customer banking needs effectively

• Provide seamless support for banking service transactions

• Initiate referrals to BMO colleagues as needed

• Advise on digital banking options for ease of access

• Engage customers in needs-based conversations

Requirements:

• Post-secondary degree or related certification preferred

• Strong interpersonal skills to build rapport

• Basic knowledge of personal banking products

• Resourceful and confident in customer engagement

• Eager to learn and adapt in a team setting

Become a vital part of BMO, leveraging your skills to enhance the customer experience.
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