Job Description & How to Apply Below
Within the Early Cure Collections Department, you will manage customer inquiries, negotiate repayment strategies, and document all activities according to guidelines. Your skills in customer service and negotiation will be instrumental in resolving accounts while maintaining an ethical approach.
Key Responsibilities:
• Answer inbound inquiries and provide account balance updates
• Negotiate repayment plans for delinquent customer accounts
• Address service escalations to ensure customer satisfaction
• Ensure accurate documentation of all collection activities
• Communicate with financial institutions for account handling
Requirements:
• Minimum 1-2 years of experience in collections
• Strong communication and negotiation skills
• Ability to multitask and manage time effectively
• Familiarity with Microsoft Office applications
• Knowledge of internal systems is advantageous
Leverage your skills to drive performance and satisfaction at 407 ETR in the Greater Toronto Area.
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