Customer Solutions Specialist at Thyssenkrupp

Become a Customer Solutions Specialist at Thyssenkrupp, facilitating timely product pricing and delivery to enhance customer satisfaction. Your strong attention to detail and resourcefulness will be crucial in turning inquiries into orders.

In this position, you’ll respond to various customer communications while providing technical assistance and support for order processing. You'll work closely with the sales team to manage customer-specific inventories and fulfill contract obligations effectively.

Key Responsibilities:

• Manage customer communications through calls and emails

• Generate and follow-up on quotes promptly

• Process and enter sales orders and returns

• Assist in implementing and managing stocking agreements

• Resolve customer service concerns efficiently

Requirements:

• Bachelor’s Degree or related experience

• 1 to 2 years' sales experience preferred

• Strong interpersonal and negotiation skills

• Detail-oriented for account evaluations

• Proficiency in basic computer applications

Utilize your expertise in customer solutions to contribute to our success and improve customer outcomes.
#J-18808-Ljbffr