Customer Service​/Inside Sales Representative

Job :

Vaughan, ON

Full Time

Vaughan, ON
Full-Time | Industrial & Welding Supply Industry

Our  Recruiting Division client, a company in the industrial gas and welding supply industry located in Vaughan, Ontario, is looking for a motivated, organized, and customer-focused Customer Service Representative / Inside Sales Coordinator to join their team.

This is not a sit-back-and-watch-the-clock type of position.

We are seeking someone who enjoys solving problems, keeping customers happy, staying organized, and jumping in wherever needed to support the team and customers.

• Work at the customer service desk assisting walk-in and phone customers
• Coordinate customer deliveries with dispatch and help keep deliveries running smoothly
• Resolve customer issues and follow problems through to completion
• Enter and process orders accurately and efficiently
• Make inside sales and follow-up calls to house accounts and existing customers
• Help strengthen customer relationships and identify sales opportunities
• Work closely with sales representatives, drivers, dispatch, and warehouse staff
• Assist order pickers and warehouse staff during busy periods when teamwork is needed
• Help ensure customers receive the right products and service on time

• Friendly and professional with strong communication skills
• Organized and able to manage multiple priorities
• Comfortable handling customer concerns and solving problems
• Team-oriented and willing to assist wherever needed
• Comfortable making customer follow-up and inside sales calls
• Able to work effectively in a fast-paced environment
• Computer proficient with strong attention to detail
• Experience in industrial gases, propane, welding supplies, logistics, distribution, or customer service is considered an asset, but training will be provided to the right candidate

Competitive compensation starting at $55,000 annually

Comprehensive benefits package including dental and extended health coverage

Stable and supportive work environment

Opportunity for growth and increased responsibility

Collaborative team culture where contributions are valued

Minimum 3 years of customer service experience

Ability to work on-site in Vaughan, Ontario

If you enjoy helping customers, solving problems, and being part of a team-oriented organization that values hard work and customer service excellence, we encourage you to apply.

Job Type: Full-Time, Permanent

Extended Health Care

Work Location: In Person (Vaughan, ON)