Customer Service Representative

Position: Customer Service Representative at Porcelanosa
Elevate customer experiences as a Customer Service Representative for Porcelanosa in Vaughan, ON. This temporary position combines operational support with direct customer interaction to enhance satisfaction.

Porcelanosa seeks a Customer Service Representative I for a one-year temporary role. In this position, you'll engage with customers, provide order updates, and collaborate with sales and warehouse teams to ensure seamless order fulfillment. Your ability to improve customer satisfaction will directly influence our clients' experiences.

Key Responsibilities:

• Respond to inquiries regarding products and orders

• Process payments for point-of-sale transactions

• Confirm appointments for Cardinal deliveries

• Manage claims for damaged or lost materials

• Support field sales personnel with administrative tasks

Requirements:

• 1-3 years in customer service, ideally in logistics

• Strong communication and interpersonal skills

• Proficient with Microsoft Office and inventory systems

• Problem-solving capabilities in fast-paced settings

• Ability to manage multiple tasks simultaneously

Bring your customer service expertise to Porcelanosa and enhance client interactions daily.
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