Service Coordinator at Bestdoor

Position: Service Coordinator at Bestdoor Company
Become a critical team member as a Service Coordinator at Bestdoor Company in Concord, ON. This full-time role streamlines service operations, from scheduling technicians to tracking service requests.

In this dedicated position, the Service Coordinator enhances customer experience and supports service efficiency. You will manage call entry, order scheduling, and invoice processing while maintaining organized service records. Strong communication skills and meticulous organization are essential to thrive in this role.

Key Responsibilities:

• Answer incoming phone calls promptly

• Enter service calls and quoted orders accurately

• Schedule and dispatch technicians on the same day

• Confirm appointments and track service progress

• Process customer payments and maintain service files

Requirements:

• Exceptional customer service skills

• Professional interaction with clients and colleagues

• High level of organization and attention to detail

• Degree preferred for job qualifications

Support Bestdoor Company in delivering outstanding service in Concord through excellence in coordination and customer care.
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